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What is CivicPlus Process Automation and Digital Services?

CivicPlus Process Automation and Digital Services equips local governments with the essential tools needed to provide citizens with accessible and convenient online services that align with budgetary constraints. Our user-friendly low-code platform simplifies the automation of various online services, eliminating the hassle of traditional paper processes. By integrating vital software systems, municipalities can streamline and enhance their daily operations. Citizens benefit from the ability to access services online, pay their bills, submit applications, obtain licenses, and much more, which significantly eases administrative burdens for both citizens and staff. Recognizing the challenges local governments face in transitioning to digital solutions, our clients typically see a revenue increase of around 20%. With more than 150 customizable pre-built templates available for immediate deployment, you can swiftly address the most frequent requests from both citizens and staff, making the shift to a digital-first approach smoother and more efficient. Embrace the future of local governance and transform the way you engage with your community.

What is AccessE11?

Many local authorities choose AccessE11 as their go-to software solution to enhance communication with residents and streamline service delivery. This platform efficiently facilitates interactions between citizens and their local governments. With over a decade of experience collaborating with municipalities, AccessE11 provides powerful tools for handling service requests and nurturing citizen relationships, seamlessly turning public inquiries into actionable data. It includes a suite of intuitive web portals and a detailed workflow engine, making communication between municipal teams and the communities they serve much more straightforward. Dedicated to partnering with a diverse range of small to medium-sized municipalities, AccessE11 utilizes its vast expertise and industry best practices to enhance service request management and elevate citizen involvement, ultimately leading to an improved standard of service. By continuously evolving its features and capabilities, AccessE11 ensures that local governments can effectively meet the needs of their communities.

Media

Media

Integrations Supported

CivicPlus Municipal Websites

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Version

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/government-process-automation/

Company Facts

Organization Name

AccessE11

Date Founded

2017

Company Location

Canada

Company Website

accesse11.com

Categories and Features

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal
Utility Billing

Submission Management

Not specified

Categories and Features

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