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What is CivicReady?

In times of emergencies such as natural disasters, active shooter situations, evacuations, road closures, pandemics, and terrorist threats, it is crucial to provide prompt warnings and directives to the public. Our user-friendly messaging platform empowers individuals, regardless of their technical ability, to quickly craft new announcements or choose from an array of event-specific pre-written templates. Notifications can be automatically dispatched via various channels, including the National Weather Service (NWS), SMS alerts, and messaging APIs, ensuring wide reach. Moreover, the system can seamlessly translate and disseminate messages into as many as 60 different languages, broadening accessibility. Administrators can issue alerts from any place and at any moment, guaranteeing that urgent information is delivered to citizens directly on their mobile devices. With customizable access controls and robust hosting solutions, users can feel confident that their security concerns are effectively addressed during critical times. In addition, the platform significantly improves communication efficiency, making sure that essential information is relayed promptly to those who require it, ultimately aiming to save lives and enhance public safety. This comprehensive approach to emergency messaging ensures that communities remain informed and prepared in the face of adversity.

What is BI TotalAccess?

BI TotalAccess® is a dependable online solution crafted to provide agencies with exhaustive case management functionalities available at any time. Its mobile application offers flexibility, along with customizable case management features and sophisticated predictive analytics, making it the premier electronic monitoring software in the industry. Users benefit from unified access to all BI services through a single login, whether they are using a desktop or a mobile device, thus empowering them to effectively manage client monitoring. Enhanced mapping tools powered by Google Maps® allow for the establishment of personalized zones and the monitoring of client movements. The mobile application designed for officers facilitates convenient case management while on the go. Comprehensive reports deliver valuable insights into client activities, statistics related to caseloads, and management of resources. By leveraging applied analytics, agencies can develop a more profound comprehension of client behaviors and identify potential risks. With the capability to manage caseloads directly through a mobile device, users can swiftly approve or deny client schedule requests with a mere tap. Furthermore, the platform includes secure video conferencing and messaging features, which improve communication between officers and clients. In summary, BI TotalAccess® not only optimizes case management processes but also enhances the accountability and vigilance of client interactions, ultimately leading to more effective oversight in agency operations. This innovative approach ensures that agencies can adapt to the evolving challenges of case management while keeping client welfare at the forefront.

Media

Media

Integrations Supported

CivicPlus 311 CRM System
Google Maps
Verizon Cloud

Integrations Supported

CivicPlus 311 CRM System
Google Maps
Verizon Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CivicReady

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com

Company Facts

Organization Name

BI

Company Location

United States

Company Website

bi.com/software/

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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