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What is CivicTrack?

A software solution designed specifically for managing constituents in alignment with your mission. This powerful cloud-based platform empowers you to build meaningful relationships with those you serve. CivicTrack streamlines case management like never before, allowing you to connect constituents with vital services, provide timely updates, and oversee all communications related to a case from a unified dashboard. With CivicTrack, you can centralize all contact information and interaction history in a single, easily accessible online repository, ensuring that each constituent has a thorough profile. The platform also supports seamless case tracking, email communication, and file storage, keeping a detailed record of all actions and correspondence in one convenient space. Thinking of transitioning from Excel or another service? We offer implementation assistance to ensure a seamless and secure migration of your data into CivicTrack. While the platform is designed to be intuitive right from the beginning, we also provide free training for all users, along with ongoing support. Each user benefits from permission-based access and a high degree of customization to meet their unique needs. Moreover, our dedicated customer service team is always on hand to help with any inquiries or issues you might face while utilizing the software. With CivicTrack, managing your constituents becomes not only easier but also more effective, fostering deeper connections in your community.

What is CivicPlus Municipal Websites?

Web platforms and civic engagement tools are essential for fostering a more cohesive community. It is crucial to engage with citizens in their preferred communication styles to establish trust and reliability as a source of information. CivicPlus Municipal Websites® consolidates all necessary resources to effectively inform and empower your community in one convenient location while also offering pricing options that fit various budgets. By eliminating the hassle of disjointed systems and unreliable data, you can optimize your workflows efficiently. Maintaining connectivity with your citizens is simplified through a mobile-friendly website and effective outreach tools. Additionally, each department has the autonomy to update their content, facilitating timely communication with both staff and community members. Understanding the challenges of keeping citizens actively involved, it is important to explore what CivicPlus Municipal Websites can offer beyond mere visual appeal. Their comprehensive content management system provides a wide range of features catering to all sectors of government, ensuring effective governance and community interaction. This integrated approach not only enhances communication but also fosters a more engaged and informed citizenry.

Media

Media

Integrations Supported

Integrations Supported

CivicPlus 311 CRM System
CivicPlus Agenda and Meeting Management
CivicPlus Process Automation and Digital Services
Google Maps
Piwik PRO
Wufoo
Zapier

API Availability

API Availability

Has API

Pricing Information

$46/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

CivicTrack

Date Founded

2008

Company Location

United States

Company Website

www.civictrack.com

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/municipal-websites/

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Municipal

Not specified

Nonprofit

Not specified

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Website Builder

Not specified

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