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What is Claims Signal?

Claims Signalâ„¢ is an innovative quality assurance solution for claims, created by Aon and Athenium Analytics, aimed at assisting insurers in identifying high-risk claims at an earlier phase. By enhancing the overall experience for policyholders, this platform has the potential to significantly improve claims indemnity and expenses, with estimates ranging from 4% to 6%. In the current dynamic landscape of insurance, claims teams are under increasing pressure to boost customer satisfaction, optimize workflows, and reduce financial losses. While regular quality audits can successfully uncover the underlying issues and divergences from best practices, the insights gleaned from these evaluations might not be available for weeks or months after a claim has been finalized. Envision having the capability to monitor open claims in real-time and address quality issues proactively before they adversely affect outcomes. The Claims Signal platform employs cutting-edge artificial intelligence to analyze open claims, pinpoint emerging challenges, and generate instant alerts, enabling frontline managers to act swiftly before a claim is resolved. By incorporating predictive analytics along with timely notifications, insurers can potentially decrease claims leakage by as much as 4%, thereby revolutionizing the claims management landscape. This forward-thinking methodology not only boosts operational productivity but also cultivates a mindset of ongoing enhancement among claims teams, ultimately leading to a more responsive and effective claims handling process. As a result, insurers can better align their strategies with customer needs and market demands.

What is Applied Epic?

The management system of your agency serves as its essential backbone, crucial for overseeing every facet of your operations while promoting growth. Is Applied Epic®—the leading management platform globally—your solution? It provides a comprehensive overview of your agency’s various roles, locations, and business lines, encompassing both property and casualty as well as benefits. Our Applied Epic software is browser-based, enabling your team to swiftly access important data and streamline software management. Your agency can thrive on a system that automates backend processes, maintains connectivity for your sales team, and integrates effortlessly with technologies for customer service and insurance connectivity. By offering employees a straightforward and user-friendly experience, they can easily view account and policy details, request quotes, file claims, and handle renewals—all in just a few clicks. This efficiency not only enhances productivity but also allows your agency to respond more effectively to client needs.

Media

Media

Integrations Supported

Applied Mobile
Clarity Wave
Formstack
Microsoft Outlook
MyCarePlan
Pathway Insurance Software
Sonant
vBots

Integrations Supported

Applied Mobile
Clarity Wave
Formstack
Microsoft Outlook
MyCarePlan
Pathway Insurance Software
Sonant
vBots

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Athenium Analytics

Company Location

United States

Company Website

www.athenium.com/products/claims-signal/

Company Facts

Organization Name

Applied Systems

Date Founded

1983

Company Location

United States

Company Website

www.appliedsystems.com

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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