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What is ClearGage?

Our secure payment vault, which meets PCI compliance standards, safely houses your patient's payment details. With the patient's approval, you can streamline the process by automating and collecting payments for a predetermined amount once the claim has been adjudicated. Healthcare practices can also gather copays from patients prior to care, using estimates to enhance financial management and facilitate plan activation, or they can process pre-authorized payments after care has been delivered. Additionally, a fully customizable online portal enables patients to make payments or establish payment plans while ensuring their payment information remains secure. To foster a more transparent financial experience, accurately estimating out-of-pocket expenses allows for early discussions on payment plans, ultimately leading to higher treatment acceptance rates. This approach not only benefits the practice but also enhances patient satisfaction and trust.

What is ActiveTRACK?

HealthWare Systems is committed to delivering exceptional patient experiences. Our patient tracking solution, ActiveTRACK, offers up-to-the-minute data on patient status while facilitating the oversight of registrations, flow rates, and wait times. This innovative tool empowers management to optimize staffing and resource allocation, quantify progress towards specific objectives aimed at enhancing efficiency, reducing registration and wait times, and elevating patient satisfaction levels. Upon arrival, patients have the convenience of checking in at either a kiosk or a designated greeter station. Those who are pre-registered can instantly access and complete any necessary documents. Furthermore, essential items such as insurance cards or photo IDs can be easily scanned through the system. To further assist patients, ActiveTRACK generates wayfinding maps that guide them throughout the healthcare facility. Additionally, the platform employs sophisticated waitlist strategies to ensure prompt processing, ultimately contributing to a more streamlined healthcare experience for all individuals involved. In doing so, ActiveTRACK not only enhances operational efficiency but also fosters a more patient-centered environment.

Media

Media

Integrations Supported

AdvancedMD
CGM APRIMA
DrChrono
SilkOne Cloud Chiropractic EHR
TRIARQ Health
athenaOne
athenahealth Population Health

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$89.00

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ClearGage

Date Founded

2009

Company Location

United States

Company Website

cleargage.com

Company Facts

Organization Name

HealthWare Systems

Company Location

United States

Company Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Categories and Features

Medical Billing

Patient Eligibility Checks
Quotes/Estimates

Patient Engagement

Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Patient Management

Not specified

Revenue Cycle Management

Accounts Receivable
Collections Management
EHR/EMR Integration
For Healthcare
Insurance Verification
Patient Portal
Payment Processing

Categories and Features

Patient Experience

Not specified

Patient Management

Not specified

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