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What is ClearSale?

For merchants, generating revenue is of utmost importance. We are committed to ensuring that fraud does not hinder your ability to achieve this revenue. Additionally, the experience your customers have should remain unaffected by the measures you take to protect against fraud. ClearSale stands out as the sole fraud prevention solution that manages chargebacks, false declines, and various related challenges. This enables you to optimize your revenue by approving every order placed by your customers. ClearSale also monitors customer browsing behavior and identifies their origins for website transactions. Our sophisticated algorithm incorporates fraud detection rules tailored specifically to your business and operates on a robust machine-learning platform that swiftly adjusts to your distinct fraud risk profile. Furthermore, our team of fraud analysts focuses on finding justifications to approve orders rather than decline them, ensuring a smoother experience for your customers. With this approach, merchants can confidently pursue their revenue goals while minimizing the impact of fraudulent activities.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

BigCommerce
Canopy
Cumulus Retail
First Data
Konnektive
Magento
NMI Gateway
Oracle Commerce
PrestaShop
Recurly
ResponseCRM
Salesforce Agentforce Commerce
Shopify
VTEX
Volusion
WooCommerce
Worldpay
Zoey
nopCommerce

Integrations Supported

BigCommerce
Canopy
Cumulus Retail
First Data
Konnektive
Magento
NMI Gateway
Oracle Commerce
PrestaShop
Recurly
ResponseCRM
Salesforce Agentforce Commerce
Shopify
VTEX
Volusion
WooCommerce
Worldpay
Zoey
nopCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ClearSale

Date Founded

2001

Company Location

USA

Company Website

www2.clear.sale/fraud-protection/how-it-works

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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