Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Everstage Reviews & Ratings
    3,550 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • MobiPDF (formerly PDF Extra) Reviews & Ratings
    6,760 Ratings
    Company Website
  • CallTools Reviews & Ratings
    538 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website
  • Monitask Reviews & Ratings
    368 Ratings
    Company Website
  • Bokun Reviews & Ratings
    738 Ratings
    Company Website
  • TeleRay Reviews & Ratings
    6 Ratings
    Company Website
  • Opus Reviews & Ratings
    93 Ratings
    Company Website
  • FinOpsly Reviews & Ratings
    3 Ratings
    Company Website

What is ClearView?

Each instrument used in a contact center provides distinct perspectives on the overall operational fitness, with every perspective necessitating particular actions. ClearView emerges as the central repository for these diverse perspectives, allowing you to spend less time on generating reports and more time achieving meaningful outcomes. Similar to how multitasking can lead to distractions while driving, talking on the phone, and enjoying a breakfast burrito, it’s easy to lose your direction; however, real-time alerts act like "rumble strips," guiding you back on track. In this way, ClearView serves as a digital rumble strip for team members, alerting them to any counterproductive practices that could hinder their focus. Traditionally, reports were reserved for management, trickling down to agents and often overlooked; however, modern call center agents not only access reports but also excel with continuous updates. With ClearView, agents are kept consistently updated on their performance metrics, enabling a focus on the most vital elements of your operations. This evolution fosters greater engagement and initiative among teams, leading to enhanced results. Ultimately, embracing such tools empowers teams to take ownership of their roles and enhances the overall effectiveness of the organization.

What is ClearView?

ClearView is a software-as-a-service solution that assists organizations in overseeing their Business Continuity Management (BCM) processes, encompassing areas such as risk management, business impact analysis (BIA), plan development, testing and exercises, compliance, and overall risk management. Additionally, ClearView facilitates emergency communications and incident management, ensuring that businesses are prepared for various challenges. As a member of the Castellan family, ClearView contributes to a broader suite of business continuity solutions designed to enhance organizational resilience. By integrating these functionalities, ClearView aims to provide a comprehensive approach to managing potential disruptions and safeguarding business operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ClearView

Date Founded

2012

Company Location

United States

Company Website

clearviewlive.com/dashboards/

Company Facts

Organization Name

Castellan Solutions

Company Location

United States

Company Website

castellanbc.com/business-continuity-software/

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

GRC

Auditing
Disaster Recovery
Environmental Compliance
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
Disaster Recovery
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Popular Alternatives

Popular Alternatives

BQE CORE Reviews & Ratings

BQE CORE

BQE Software
ClearView CRM Reviews & Ratings

ClearView CRM

Doubleknot
AssuranceCM Reviews & Ratings

AssuranceCM

Castellan Solutions
Castellan Software Suite Reviews & Ratings

Castellan Software Suite

Castellan Solutions
ClearView Reviews & Ratings

ClearView

Castellan Solutions