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What is Clearstep?

Empowering patients to take charge of their healthcare requirements and connect with the most appropriate services is our primary goal. Our strategy not only helps healthcare providers and systems attract new patients but also enhances the satisfaction and retention of existing ones by creating a more consumer-centric experience. This focus on engagement ultimately contributes to better health outcomes and patient involvement while optimizing workflows and enhancing overall operational efficiency. Furthermore, we assist health plans and payers by equipping their members with self-service tools for symptom evaluation, triage, and clear direction to discover the most suitable, convenient, and cost-efficient in-network care solutions. We partner with organizations in the fields of digital health, healthcare innovation, and healthcare SaaS to enhance their digital health services with clinically-validated AI chat solutions, ensuring that patients receive prompt and precise support in managing their health. By harnessing technology and establishing strategic partnerships, we strive to revolutionize the accessibility and delivery of healthcare services, ultimately aiming for a system that is more responsive to patient needs. This holistic approach not only benefits patients but also strengthens the overall healthcare ecosystem.

What is Ampersand Health Suite?

Ampersand Health launched an 8-week support program designed specifically for individuals dealing with IBD who experience chronic pain and fatigue. After the program concluded, there was a notable improvement in the average ACT survey scores among the participants (n=21, p<0.0001). This suggests that the individuals were able to cultivate a greater sense of acceptance and psychological flexibility, develop a clearer insight into their chronic symptoms, and establish a feeling of community, allowing them to recognize that a fulfilling life is possible despite ongoing pain and fatigue. Although the study did not expect to see any modifications in the physical aspects of chronic pain and fatigue, the participants reported a change in their perception of these symptoms after engaging in the program. It is worth noting that the metrics for symptoms and disease activity, measured through a validated Patient Reported Outcome Measure, remained consistent throughout the study period. This underscores the critical role of psychological support in tandem with managing physical health for those living with chronic illnesses, emphasizing that emotional well-being is just as vital as physical health. The findings highlight the need for a holistic approach to treatment, integrating both mental and physical health strategies for optimal patient outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Clearstep

Date Founded

2018

Company Location

United States

Company Website

www.clearstep.health/

Company Facts

Organization Name

Ampersand & Ampersand

Date Founded

2017

Company Location

United Kingdom

Company Website

www.ampersandhealth.co.uk

Categories and Features

Chatbot

Not specified

Patient Case Management

HIPAA Compliant

Patient Engagement

Appointment Scheduling
Care Planning

Patient Experience

Not specified

Patient Management

Not specified

Patient Scheduling

HIPAA Compliant
Patient Intake

Remote Patient Monitoring

Patient Engagement

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Home Health Care

Medication Database

Medical Practice Management

Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Not specified

Patient Management

Patient Monitoring
Real Time Reporting

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