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What is Clearstep?

Empowering patients to take charge of their healthcare requirements and connect with the most appropriate services is our primary goal. Our strategy not only helps healthcare providers and systems attract new patients but also enhances the satisfaction and retention of existing ones by creating a more consumer-centric experience. This focus on engagement ultimately contributes to better health outcomes and patient involvement while optimizing workflows and enhancing overall operational efficiency. Furthermore, we assist health plans and payers by equipping their members with self-service tools for symptom evaluation, triage, and clear direction to discover the most suitable, convenient, and cost-efficient in-network care solutions. We partner with organizations in the fields of digital health, healthcare innovation, and healthcare SaaS to enhance their digital health services with clinically-validated AI chat solutions, ensuring that patients receive prompt and precise support in managing their health. By harnessing technology and establishing strategic partnerships, we strive to revolutionize the accessibility and delivery of healthcare services, ultimately aiming for a system that is more responsive to patient needs. This holistic approach not only benefits patients but also strengthens the overall healthcare ecosystem.

What is Bridge ?

Bridge is a unified patient engagement platform built on digital empathy to restore the human connection in healthcare. Rather than replacing existing systems, Bridge integrates deeply with EHR environments to deliver a seamless, frictionless experience for patients, staff, and physicians — within the workflows teams already use every day. By bringing portal access, communication, intake, scheduling, and payments into a single platform, Bridge removes fragmented tools and repetitive tasks that drive patient frustration and staff burnout. The platform enables proactive, ongoing relationships beyond the visit, supporting clearer communication, easier access to information, and more consistent engagement between patients and care teams. Designed to reduce complexity, Bridge delivers a measurable return on experience and efficiency by streamlining administrative workflows, lightening staff workloads, and creating digital interactions patients trust and adopt.

Media

Media

Integrations Supported

Integrations Supported

AlumniFinder
Datto Workplace

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$500.00/month
Bridge is a patient portal supplier, and pricing is based on a combination of the number of providers and active patients to ensure that clients are not overbilled for under-utilized systems.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Clearstep

Date Founded

2018

Company Location

United States

Company Website

www.clearstep.health/

Company Facts

Organization Name

BridgeInteract

Date Founded

2012

Company Location

United States

Company Website

www.bridgeinteract.io

Categories and Features

Chatbot

Not specified

Patient Case Management

HIPAA Compliant

Patient Engagement

Appointment Scheduling
Care Planning

Patient Experience

Not specified

Patient Management

Not specified

Patient Scheduling

HIPAA Compliant
Patient Intake

Remote Patient Monitoring

Patient Engagement

Categories and Features

Medical Billing

Not specified

Medical Scheduling

Appointment Management
Billing & Invoicing
Patient Records
Patient Scheduling
Self Service Portal

Patient Case Management

Assessment Notes
Billing & Invoicing
Calendar Management
HIPAA Compliant
Medical History Records
Patient Records
Treatment Planning

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Online Forms

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