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What is Clearstep?

Empowering patients to take charge of their healthcare requirements and connect with the most appropriate services is our primary goal. Our strategy not only helps healthcare providers and systems attract new patients but also enhances the satisfaction and retention of existing ones by creating a more consumer-centric experience. This focus on engagement ultimately contributes to better health outcomes and patient involvement while optimizing workflows and enhancing overall operational efficiency. Furthermore, we assist health plans and payers by equipping their members with self-service tools for symptom evaluation, triage, and clear direction to discover the most suitable, convenient, and cost-efficient in-network care solutions. We partner with organizations in the fields of digital health, healthcare innovation, and healthcare SaaS to enhance their digital health services with clinically-validated AI chat solutions, ensuring that patients receive prompt and precise support in managing their health. By harnessing technology and establishing strategic partnerships, we strive to revolutionize the accessibility and delivery of healthcare services, ultimately aiming for a system that is more responsive to patient needs. This holistic approach not only benefits patients but also strengthens the overall healthcare ecosystem.

What is Clarity?

Implementing improved communication strategies for members is crucial in enhancing engagement with key initiatives to achieve measurable results. Clarity's Accelerate Member Engagement (AME) platform has enabled a national health insurer to achieve an impressive 75% increase in engagement rates through the innovative use of specially crafted stickers on member ID cards. The considerable time that individuals spend reading mail from their health plans presents a valuable chance to utilize print communications to strengthen member engagement. Clarity provides outstanding SaaS solutions and consulting services designed to optimize the effectiveness of ID cards, explanations of benefits (EOBs), member guides, and other correspondence across the member journey. Such enhancements play a critical role in increasing participation in essential member activities and services, including online portal registrations, chronic condition management programs, telehealth visits, and mail-order prescription sign-ups. Effectively engaging members is essential for the success of health plans, as it has a direct impact on their capacity to deliver high-quality care and services. By adopting cutting-edge communication strategies, health plans can not only improve member satisfaction but also drive better health outcomes overall, which ultimately benefits both members and the healthcare system at large.

Media

Media

Integrations Supported

Integrations Supported

Blue Triangle

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Clearstep

Date Founded

2018

Company Location

United States

Company Website

www.clearstep.health/

Company Facts

Organization Name

Clarity

Company Location

United States

Company Website

clarityssi.com

Categories and Features

Chatbot

Not specified

Patient Case Management

HIPAA Compliant

Patient Engagement

Appointment Scheduling
Care Planning

Patient Experience

Not specified

Patient Management

Not specified

Patient Scheduling

HIPAA Compliant
Patient Intake

Remote Patient Monitoring

Patient Engagement

Categories and Features

Healthcare

Not specified

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