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What is Clearwave?

Cut back administrative hours by 20% for your practice while instantly confirming patient insurance eligibility and improving the check-in experience with our advanced kiosks, tablets, and software solutions. Facilitate a smoother check-in process by allowing patients to register remotely at their convenience before their appointments. This streamlined registration makes the intake process more efficient and user-friendly. With our adaptable workflow, you can significantly speed up the check-in time to an average of just 3 minutes for new patients and under a minute for those returning. This improvement not only enhances patient processing but also positively affects successful payments and cash flow in your practice. Many medical facilities have reported increases in their point-of-sale collections ranging from 25% to 65%, demonstrating the effectiveness of our solutions. Clearwave effectively tackles the challenge of patient impatience by offering a digital front door that is always available, ensuring smooth scheduling, automated eligibility checks, efficient patient check-in, and financial transparency for all parties involved. This innovative strategy not only revolutionizes the patient experience but also contributes to higher satisfaction rates and overall improvements in practice efficiency. Additionally, embracing this technology positions your practice for future growth and success in an increasingly digital healthcare landscape.

What is ActiveTRACK?

HealthWare Systems is committed to delivering exceptional patient experiences. Our patient tracking solution, ActiveTRACK, offers up-to-the-minute data on patient status while facilitating the oversight of registrations, flow rates, and wait times. This innovative tool empowers management to optimize staffing and resource allocation, quantify progress towards specific objectives aimed at enhancing efficiency, reducing registration and wait times, and elevating patient satisfaction levels. Upon arrival, patients have the convenience of checking in at either a kiosk or a designated greeter station. Those who are pre-registered can instantly access and complete any necessary documents. Furthermore, essential items such as insurance cards or photo IDs can be easily scanned through the system. To further assist patients, ActiveTRACK generates wayfinding maps that guide them throughout the healthcare facility. Additionally, the platform employs sophisticated waitlist strategies to ensure prompt processing, ultimately contributing to a more streamlined healthcare experience for all individuals involved. In doing so, ActiveTRACK not only enhances operational efficiency but also fosters a more patient-centered environment.

Media

Media

Integrations Supported

AdvancedMD
ModMed
NextGen Healthcare EHR
Nextech
OpenPM
Oracle Health Long-Term Care
athenaOne

Integrations Supported

AdvancedMD
ModMed
NextGen Healthcare EHR
Nextech
OpenPM
Oracle Health Long-Term Care
athenaOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Clearwave

Date Founded

2004

Company Location

United States

Company Website

clearwaveinc.com

Company Facts

Organization Name

HealthWare Systems

Company Location

United States

Company Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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