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What is ClickMagick?

Tracking clicks and attributing conversions is often one of the most intricate and tedious tasks in the realm of online business management, but executing this process accurately is crucial. Relying exclusively on data from your advertising networks, affiliate programs, email marketing platforms, shopping carts, customer relationship management tools, or any other marketing software is inadequate, as each often lacks the holistic information necessary for generating precise and actionable marketing insights. Furthermore, numerous platforms may overstate their impact on your overall success. This is precisely where ClickMagick steps in as your trustworthy "Single Source of Truth," offering a unified platform that allows you to access all essential marketing metrics and your true results with a high level of accuracy. More than just a "link tracker," ClickMagick empowers you to easily oversee and refine even the most intricate sales funnels. For example, ClickMagick Campaigns represents our state-of-the-art tracking solution that utilizes industry-standard UTMs in conjunction with “first party” cookies to thoroughly track your entire sales funnel, ensuring that you can make data-driven decisions grounded in reliable information. This functionality not only allows businesses to optimize their strategies but also leads to improved performance and enhanced revenue growth, creating a more efficient and profitable online presence. By leveraging this powerful tool, companies can navigate the complexities of digital marketing with greater ease and confidence.

What is CallTrackingMetrics?

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.

Media

Media

Integrations Supported

Facebook
Nekton.ai
WordPress
Adobe Marketo Measure
AgencyAnalytics
Google Analytics
Kissmetrics
Lightning Step
Liine
LinkedIn
Marin Software
Mixpanel
Stackreaction
Sunwave
Unbounce
Wix
YouTube
Zapier
Zendesk

Integrations Supported

Facebook
Nekton.ai
WordPress
Adobe Marketo Measure
AgencyAnalytics
Google Analytics
Kissmetrics
Lightning Step
Liine
LinkedIn
Marin Software
Mixpanel
Stackreaction
Sunwave
Unbounce
Wix
YouTube
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$37 per month
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ClickMagick

Date Founded

2014

Company Location

United States

Company Website

www.clickmagick.com

Company Facts

Organization Name

CallTrackingMetrics

Date Founded

2012

Company Location

United States

Company Website

www.calltrackingmetrics.com

Categories and Features

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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