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What is ClientTrack?

The ClientTrack Care Coordination platform effectively merges community-oriented care systems with streamlined data collection, immediate access to information, and extensive reporting capabilities to track both results and outputs. As your initiatives develop, ClientTrack evolves with you, providing ongoing assistance. This advanced care coordination system is designed to break down obstacles, enabling providers to focus on patients as they navigate their own healthcare journeys. When selecting a solution that your organization will rely on for years to come, it is crucial to pick one that can adapt alongside your organization's changes and growth. Given that the future is unpredictable, your needs five years down the line may not align with your current requirements; however, the ClientTrack Care Coordination Platform is designed for both flexibility and customization, ensuring that it will remain effective and beneficial in the years to come. This capability to adapt not only improves patient care but also fortifies the overall framework of your organization. Furthermore, by investing in a solution that can grow with your organization, you position yourself to better face the challenges of tomorrow.

What is CITI Empower?

Empower, CITI's all-encompassing platform for health and human services (HHS), streamlines management and supports informed choices across a wide range of services. The platform is built on a robust foundation of considerable expertise gained through collaboration with clients and end-users alike. Empower is designed to serve both federal and state initiatives related to child welfare and benefits, covering various domains such as child welfare, foster care, childcare assistance, TANF, SNAP, and Head Start programs. Its eligibility rules engine allows for quick configuration and application, facilitating eligibility evaluations and improving decision-making in case management. With its rapid deployment capabilities, Empower effectively supports every phase of the case management lifecycle. Constructed using cutting-edge technology, it promises durability and broader applicability across programs, significantly reducing the chances of becoming outdated. Additionally, all solutions developed on the Empower platform are fully responsive, ensuring they function seamlessly on any mobile device. This responsive design not only enriches the user experience but also expands access to crucial services, empowering more individuals to benefit from what they offer. Ultimately, Empower stands out as a versatile tool that adapts to the evolving needs of the community it serves.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint

Integrations Supported

Microsoft 365
Microsoft SharePoint

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Eccovia Solutions

Date Founded

1983

Company Location

United States

Company Website

eccovia.com/clienttrack/

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/empower

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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