Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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ActiveBatch Workload AutomationActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.
What is CloudHawk?
Regardless of the industry you operate in, CloudHawk's Fleet and Asset Tracking along with IoT solutions guarantee that you stay connected to your vital resources. Our expertly designed hardware and software are resilient enough to withstand tough conditions and tailored to meet the specific requirements of diverse sectors, ensuring continuous connectivity no matter what challenges arise. Beyond our outstanding customer service, CloudHawk provides advanced GPS trackers, durable IoT sensors, and a user-friendly software portal and applications that deliver essential real-time information instantly, available 24/7 and securely stored in the cloud. The GPS trackers developed by CloudHawk are specifically crafted to be compact, discreet, and tough enough to endure harsh environments. Their versatile web and mobile platforms enable you to monitor your key assets from any location, at any time, which allows for quick and informed decision-making. Furthermore, CloudHawk's commitment to innovation ensures that you receive a solution that not only meets but exceeds your expectations for effective asset management. Experience the reliability and performance that CloudHawk brings, elevating your operational efficiency to new heights.
What is BellHawk?
A variety of businesses that utilize BellHawk also serve as industrial distributors, providing spare parts and products from other manufacturers in addition to their own offerings. In addition, these distributors leverage BellHawk for the management of multiple operations such as kitting, light assembly, relabeling, repackaging, and quality control testing, which effectively allows them to establish themselves as manufacturers in their own regard. The system's ability to use barcode technology for real-time tracking of both inventory and work-in-progress, along with its advanced industrial warehouse management capabilities, makes BellHawk especially advantageous for make-to-order manufacturers that require streamlined oversight of their supply chain and warehouse operations. Moreover, BellHawk delivers a thorough solution for monitoring and managing processes in machine shops that prioritize quick turnaround on small batches of parts, thus promoting operational efficiency in a highly competitive environment. This adaptability and comprehensive functionality position BellHawk as an indispensable resource for any organization seeking to enhance its manufacturing and distribution effectiveness. Ultimately, the system empowers businesses to not only improve their operational workflows but also to respond swiftly to market demands.
Integrations Supported
Google Maps
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CloudHawk
Date Founded
2011
Company Location
Canada
Company Website
www.cloudhawk.com
Company Facts
Organization Name
BellHawk Systems
Date Founded
1989
Company Location
United States
Company Website
www.bellhawk.com
Categories and Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Categories and Features
Food Manufacturing
Compliance
ERP
Food Safety
Food Traceability
Ingredient Management
Production Scheduling
Quality Management
Recall Tracking
Recipe Management
Seasonal Demand Forecasting
Supply Chain Management
MRP
Bills of Material
Compliance Management
Document Management
Forecasting
Formula Management
Inventory Management
Order Management
Process Manufacturing
Product Configurator
Production Scheduling
Quality Control
Quality Management
Quote Management
Reporting/Analytics
Resource Management
Safety Management
Supplier Management
Supply Chain Management