Clinked Reviews & Ratings

Clinked

4.0 out of 5 stars

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features 0 out of 5 stars
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Total 4 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is CloudRadial?

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

What is Clinked?

Clinked is a customizable cloud-based client portal designed for teams to collaborate on projects and share files efficiently. Among its standout features are integrations with search tools, file sharing capabilities, task management solutions, and collaborative tools that enhance productivity. Additionally, users can conveniently access Clinked through mobile applications available for both Android and iOS platforms, making it versatile for on-the-go project management.

Media

Media

Integrations Supported

Addigy
Bigger Brains
BrightGauge
ConnectWise PSA
Datto SIRIS
Datto Workplace
Domotz
IT Glue
Kaseya BMS
Microsoft 365
MyGlue
Network Glue
Syncro
Wise-Pay
Wise-Sync
Zomentum

Integrations Supported

Google Drive
Josys
LinkedIn
Wufoo

API Availability

API Availability

Pricing Information

$195 per month
for up to 500 users. Larger plans available.
Free Trial Offered?

Pricing Information

$599/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Azurative

Date Founded

2018

Company Location

United States

Company Website

www.cloudradial.com

Company Facts

Organization Name

Clinked

Date Founded

2008

Company Location

United Kingdom

Company Website

www.clinked.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multiple Brands / Products
Service Level Agreement (SLA) Management
Ticket Management

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Event Calendar
Social Sharing

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Virtual Data Room

Anonymity Management
Audit Trail
Collaboration
Data Protection
Data Storage Management
Document Tagging
Due Diligence Management
Procurement Management
Project Management
Role-Based Permissions
Secure Preview

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