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What is Column Case Management?

Launched in 2006, Column Case Management has become the leading web-based solution for case management, designed for both commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), this software enables entities to efficiently manage both simple and complex processes, fostering compliance with best practices and standardization. Notable features include robust reporting and analytics, task automation, knowledge management, service level agreements (SLAs), oversight of notifications, and audit controls, among others. Popular applications of Column Case Management comprise Column Case Investigative, Column Customer Service Support, and Column Records Management. Its extensive functionality and adaptability position it as an essential resource for organizations aiming to boost their operational effectiveness. As a result, many businesses have reported significant improvements in workflow efficiency and overall service delivery.

What is Agnovi X-FIRE?

X-FIRE™ (pronounced “crossfire”) is recognized as Agnovi’s flagship investigative case management software, specifically designed for the needs of police and law enforcement professionals. Developed with a focus on the requirements of investigators, X-FIRE is the top choice for overseeing extensive investigations from the moment an incident occurs through to the concluding stages of court disclosure. Its intuitive interface, combined with a wide array of features, renders it both a powerful and budget-friendly option. The software includes advanced disclosure controls to protect sensitive investigative data while enhancing operational metrics through effective case categorization. Furthermore, X-FIRE offers seamless integration of incident management and tracking functions, promoting an efficient workflow. It is compatible with prominent database systems like Microsoft SQL Server, Oracle, and MySQL, and provides customizable workflow management tools along with features for monitoring investigator time, expenses, and assets. The extensive feedback from law enforcement agencies has been instrumental in driving the substantial improvements made to X-FIRE. Designed to accommodate large investigative teams, X-FIRE delivers sophisticated workflow solutions, effective communication tools, and comprehensive business intelligence capabilities that are vital for contemporary law enforcement tasks. Ultimately, X-FIRE transcends being merely a tool; it stands as a vital ally in the relentless pursuit of justice and accountability.

Media

Media

Integrations Supported

5X
MySQL
Oracle Database
SQL Server

Integrations Supported

5X
MySQL
Oracle Database
SQL Server

API Availability

Has API

API Availability

Has API

Pricing Information

$60000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Column Technologies

Date Founded

1998

Company Location

United States

Company Website

www.columnit.com

Company Facts

Organization Name

Agnovi

Date Founded

2001

Company Location

Canada

Company Website

www.agnovi.com

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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