Case Jacket Reviews & Ratings

Case Jacket

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features 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Column Case Management?

Launched in 2006, Column Case Management has become the leading web-based solution for case management, designed for both commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), this software enables entities to efficiently manage both simple and complex processes, fostering compliance with best practices and standardization. Notable features include robust reporting and analytics, task automation, knowledge management, service level agreements (SLAs), oversight of notifications, and audit controls, among others. Popular applications of Column Case Management comprise Column Case Investigative, Column Customer Service Support, and Column Records Management. Its extensive functionality and adaptability position it as an essential resource for organizations aiming to boost their operational effectiveness. As a result, many businesses have reported significant improvements in workflow efficiency and overall service delivery.

What is Case Jacket?

The Persons of Interest feature enables users to create customized profiles tailored to specific individuals or cases. For example, while some investigators utilize this resource to track court evictions, others focus on aiding reformed gang members in finding job opportunities. This tool's versatility allows for the addition of custom fields, enabling effective management of each individual based on specific needs. Moreover, users can invite external collaborators to participate in cases while maintaining control over the transfer of case ownership among registered members. When invitations are dispatched, recipients receive an email with a ‘Secure Access Code’ to facilitate entry, which is designed to expire to ensure that outdated personnel do not remain on the roster. This system is also capable of transferring case ownership to various members within the group, fostering organized collaboration. Data security is a top priority, as all pages are safeguarded by 2048-bit SSL encryption, along with numerous database redundancies and off-site backups. Additionally, users can easily attach relevant documents to each case, leave comments, and share these updates with others, significantly enhancing team collaboration and communication. The feature ultimately streamlines the management of sensitive information while promoting teamwork across different stakeholders.

Media

Media

Integrations Supported

5X

Integrations Supported

API Availability

API Availability

Pricing Information

$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial Offered?

Pricing Information

$40 per month
Free Version

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Column Technologies

Date Founded

1998

Company Location

United States

Company Website

www.columnit.com

Company Facts

Organization Name

Jacket Software

Date Founded

2014

Company Location

United States

Company Website

casejacket.com

Categories and Features

Investigation Management

Contact Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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