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What is CommTRACK CLM?

The Crosscode CLM Platform tailored for car dealerships acts as an all-encompassing information system that facilitates timely and relevant customer interactions, allowing dealers to effectively reach out through multiple channels, including phone calls, SMS, email, and mobile apps. This innovative capability enables dealers to connect meaningfully with their clientele, cultivating vital customer loyalty that boosts Repeat, Recurring, and Referral business—a strategy essential for achieving sustainable and long-lasting growth in the industry. By ensuring that every incoming call is answered, this platform eliminates missed calls, thereby unlocking maximum business potential. Furthermore, it simplifies a range of processes such as identifying customers, sending notifications, conducting follow-ups, scheduling appointments, processing premium payments, managing logins, dispatching policies, and gathering feedback. In addition, with this system in effect, dealerships can effectively oversee service appointments and provide timely reminders for vehicle maintenance, which significantly enhances customer satisfaction and engagement. Ultimately, the platform's comprehensive features position dealerships to thrive in a competitive market by prioritizing customer needs and streamlining their operational workflow.

What is AppOne?

AppOne is a comprehensive online platform that connects dealers from the automotive, marine, recreational vehicle, and power sports industries with lenders. By utilizing this platform, dealers can efficiently receive consumer credit applications over the internet, which allows them to submit these applications to lenders while also preparing and printing specific loan document packages tailored to each lender. This process enhances the management of forms and reduces the chances of miscommunication and the need for re-contracting. Furthermore, AppOne provides manufacturers, dealer groups, and service providers with an effective centralized system for managing networks of lenders and dealers, ensuring that customers are presented with the best financing alternatives available. For lenders, AppOne streamlines and improves the loan document preparation process, which not only increases efficiency but also shortens the time it takes for dealers to receive funding and reduces compliance-related risks. AppOne serves a diverse clientele that includes national, regional, and community banks, credit unions, and non-captive finance institutions, thereby enriching the overall financial ecosystem. By simplifying the lending process, the platform also strengthens the connections between dealers and lenders, ultimately benefiting all parties involved. This interconnectedness promotes a more fluid transaction experience, enhancing customer satisfaction across the board.

Media

Media

Integrations Supported

EverLogic

Integrations Supported

EverLogic

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crosscode Technologies

Date Founded

2012

Company Location

India

Company Website

www.crosscode.in/auto_soln.html

Company Facts

Organization Name

AppOne

Date Founded

1997

Company Location

United States

Company Website

home.appone.net

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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