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What is CommVergence?

Billing can often be complex, requiring careful attention to detail and a dedication to outstanding service. iCommVergence presents a holistic solution that empowers you to handle billing for modern telecommunications services while preparing you for future challenges. The automated system optimizes the billing workflow, enabling you to issue invoices promptly and with improved efficiency, generally demanding fewer resources and less time compared to your existing methods. By adopting this integrated, state-of-the-art OSS/BSS platform, you can streamline a variety of operations: manage all billing functionalities through a single interface, leverage table-driven capabilities for greater customization, enhance customer service interactions, support a cohesive multi-service architecture, create a flexible rules-based engine, and oversee an array of functions including billing, customer support, rating, issue management, payment, and point-of-sale tasks. Additionally, this platform allows for seamless integration of web technologies with third-party applications, provides options for customizable bundling and discounting, and improves overall workflow efficiencies across your organization. Ultimately, this strategy not only simplifies your billing process but also equips your business to excel in the rapidly changing telecommunications industry, ensuring you remain competitive and responsive to market needs.

What is 24online?

24online delivers a robust ISP solution featuring an advanced AAA RADIUS server, a billing system accommodating both prepaid and postpaid users, and efficient management tools tailored for franchisees and subscribers, serving the needs of both emerging and established Internet Service Providers (ISPs). Moreover, the 24online HIA solution offers a variety of functionalities, including a sophisticated access controller for guest AAA RADIUS services, management software for hotel Wi-Fi hotspots, bandwidth distribution, and walk-in coupon management, making it ideal for individual hotels as well as larger hotel chains. Recent studies indicate that a notable 63% of business travelers globally place a high priority on the presence of Wi-Fi when choosing their accommodations. In today’s interconnected world, reliable internet access, whether through wired or wireless connections, has become a fundamental necessity for businesses. Establishments such as coffee shops and cafes have transformed into preferred venues for meetings and discussions, often enhanced by the availability of internet access. Additionally, diners have come to expect Wi-Fi while enjoying their meals at restaurants. This increasing expectation highlights the critical role that connectivity plays in improving customer experiences across diverse industries, further driving the demand for comprehensive internet solutions. As a result, businesses must adapt to these evolving needs to remain competitive in the marketplace.

Media

Media

Integrations Supported

Avalara
Calix Cloud
Paymentus

Integrations Supported

Avalara
Calix Cloud
Paymentus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CommSoft

Date Founded

1985

Company Location

United States

Company Website

www.commsoft.net/client-service

Company Facts

Organization Name

24online Billing

Date Founded

1999

Company Location

India

Company Website

www.24onlinebilling.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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