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What is Common Room?

Strive for complete openness in your digital platform interactions. Take proactive measures to ensure that your engagements are personalized and authentic at every stage of the customer journey. Provide your development team with the necessary resources and insights. Improve your team's productivity by implementing efficient workflows and utilizing data analytics. Convert digital interactions into a thriving sales funnel. At present, your sales team is making use of only 5% of the time that prospects have during their buying journey. The community plays a vital role in the decision-making process. It is within this space that potential clients discover your offerings, users look for solutions to their inquiries, and pivotal purchasing decisions are formulated. Common Room brings together engagement metrics from various digital platforms, product usage data, and customer insights to deliver actionable analytics and automated interactions that promote success throughout the customer experience. Utilize digital engagement as a crucial element in your strategy for customer growth. By synchronizing community, product, and client data, you can uncover valuable insights and make well-informed decisions that ultimately improve your business results. This cohesive strategy will not only strengthen relationships but also foster greater customer loyalty, ensuring a more robust market presence for your brand.

What is Audience Acuity?

Identity resolution involves the process of connecting different identifiers from a range of devices and interactions to build a unified and lasting profile for individuals. In the current digital environment, organizations encounter notable difficulties when they are unable to recognize and engage with consumers effectively across various platforms. A significant number of online users do not log in or authenticate, which results in lost opportunities to connect with potential clients. The goal is to develop a thorough understanding of the customer, which includes their digital identifiers and interactions with brands, ultimately enabling businesses to convert this insight into an outstanding customer experience. The urgency of this need increases as marketers prepare for the expected phase-out of third-party cookies. We have established a unique and exceptionally reliable identity graph that relies exclusively on deterministic methods and is designed for scalability. Our aim is to equip businesses with the tools necessary to accurately identify and engage with audiences across multiple channels and devices on a broad scale, ensuring that they capitalize on all valuable interactions. By improving identity resolution, companies can cultivate more robust relationships with consumers, refine their marketing approaches, and ultimately drive better business outcomes. This comprehensive strategy is essential for navigating the complexities of modern consumer engagement.

Media

Media

Integrations Supported

Census
Discord
Discourse
GitHub
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Khoros
LinkedIn
Reddit
Salesforce
Scarf
Shopify
Skilljar
Snowflake
X (Twitter)
YouTube
Zapier
inSided

Integrations Supported

Census
Discord
Discourse
GitHub
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Khoros
LinkedIn
Reddit
Salesforce
Scarf
Shopify
Skilljar
Snowflake
X (Twitter)
YouTube
Zapier
inSided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Common Room

Company Location

United States

Company Website

www.commonroom.io

Company Facts

Organization Name

Audience Acuity

Date Founded

2015

Company Location

United States

Company Website

audienceacuity.com

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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