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What is Community Phone?

Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.

What is Alliance Phones?

Alliance Phones is dedicated to delivering Hosted VOIP Systems specifically designed for small and medium-sized businesses. Our profound understanding of client needs enables us to concentrate solely on business customers, which ensures that our customer service team remains accessible and committed to addressing any issues that may occur. In contrast to numerous competitors who simply resell solutions from other providers, we possess our own technology, which allows us to efficiently tackle and resolve any arising challenges. This ownership of our platforms not only permits us to maintain and upgrade them continuously but also guarantees that our clients reap the benefits of the most current features available. We offer an extensive array of functionalities, including caller ID management, sophisticated call control options tailored to incoming numbers, call forwarding, and various other features that create well-rounded communication solutions for your enterprise. Moreover, we are committed to enhancing the calling experience by incorporating innovative features such as online faxing, personalized greetings, and direct inward dialing, ensuring that your business remains at the forefront of communication technology. Our mission is to empower small and medium-sized businesses with reliable, cutting-edge tools that foster seamless connectivity and enhance operational efficiency.

Media

Media

Integrations Supported

CogniAgent

Integrations Supported

CogniAgent

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.97 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Community Phone

Date Founded

2018

Company Location

United States

Company Website

www.communityphone.org/business

Company Facts

Organization Name

Alliance Phones

Date Founded

2012

Company Location

United States

Company Website

www.alliancephones.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

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