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What is Components Engine?

Businesses that excel in aftersales management will find interactive parts catalogs to be an essential resource. Components Engine provides the capability to publish these catalogs in various formats, including online, offline, or as PDFs. The emergence of 3D parts catalogs signifies a new era in spare parts management. With Components Engine, generating engaging and user-friendly 3D parts catalogs is straightforward. A noteworthy addition is Components Engine Claims, a feature designed to handle warranty claims directly within the online parts catalog, which streamlines the process and enhances overall efficiency and customer satisfaction. Leveraging extensive expertise, Components Engine develops not only interactive parts catalogs but also web portals in PDF format that support aftersales service and facilitate the online storage of technical documentation. These advancements ensure that companies can provide a comprehensive service experience for their customers.

What is Aftersale?

AfterSale is a powerful CRM tool specifically designed for managing field services, with a strong emphasis on streamlining the administration of Annual Maintenance Contracts (AMCs), deploying technicians, and overseeing spare parts inventory. It boasts features that allow for real-time tracking of service requests, efficient scheduling and dispatching of technicians, alongside effortless management of spare parts stock. Aimed at enhancing operational productivity and increasing customer satisfaction, this platform provides teams with essential resources to facilitate seamless collaboration between field service operations and administrative tasks. By integrating service-related data, AfterSale enables companies to evaluate performance indicators, ensure timely service provision, and maintain accurate records of customer interactions as well as equipment maintenance logs. The system also includes tools for monitoring contract details, renewal dates, and service histories, which are crucial for delivering timely support and ensuring client satisfaction. Moreover, AfterSale simplifies inventory management, aiding businesses in effectively tracking and managing spare parts. This all-encompassing strategy not only improves service delivery but also promotes a more structured workflow throughout every operational level, ensuring that businesses can respond swiftly to client needs. Ultimately, AfterSale stands out as an indispensable asset for organizations looking to optimize their field service management processes.

Media

Media

Integrations Supported

Azure API Apps
HubSoft
HubSpot Online Form Builder
Microsoft Azure
OAuth
Salesforce

Integrations Supported

Azure API Apps
HubSoft
HubSpot Online Form Builder
Microsoft Azure
OAuth
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

€200/month
Free Trial Offered?
Free Version

Pricing Information

$58.94 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Components Engine

Date Founded

2002

Company Location

Italy

Company Website

www.componentsengine.com

Company Facts

Organization Name

Aftersale

Company Website

aftersale.one/

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Categories and Features

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