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What is Comsys Hotel Management?

A complete front office solution, paired with a robust restaurant point of sale and a comprehensive back office system, offers a holistic approach to management. This platform adeptly handles both group and individual reservations, provides centralized booking capabilities, supports numerous properties, and keeps detailed guest records, including notes and tracking. It also integrates travel agent agreements and rate classifications, facilitates electronic reservations, and allows tour operators to input e-rooming lists through an online portal. The system includes features such as automatic routing, inventory management, confirmed bookings, and insights into market demographics and business origins, all while ensuring a meticulous audit trail is maintained. It provides valuable data across various sectors, including operational, analytical, financial, and managerial areas. Furthermore, this solution enables the automated generation of tailored web reports, which can be set up for regular email delivery to specified recipients. With its comprehensive guest history and rigorous tracking of room history, the system guarantees meticulous monitoring of all transactions and customer interactions. In essence, it significantly boosts operational efficiencies while fostering better management of customer relationships, ultimately leading to improved service delivery.

What is ChargeAutomation?

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

Media

Media

Integrations Supported

5stelle*
AbodeBooking
Alternative Payments
Beds24
BlueSnap
Booking Automation
CardConnect
Cybersource
Hosthub
IXOPAY
Newbook
PayPal
Preno
Protel Cloud PMS
Reception
RoomRaccoon
Ulyses Cloud
WinHMS Express
eZee Frontdesk

Integrations Supported

5stelle*
AbodeBooking
Alternative Payments
Beds24
BlueSnap
Booking Automation
CardConnect
Cybersource
Hosthub
IXOPAY
Newbook
PayPal
Preno
Protel Cloud PMS
Reception
RoomRaccoon
Ulyses Cloud
WinHMS Express
eZee Frontdesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

0.15% per transaction
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Comsys Software

Date Founded

1984

Company Location

Egypt

Company Website

www.comsyssoftware.com/index.php/solutions/ultra

Company Facts

Organization Name

ChargeAutomation

Date Founded

2015

Company Location

Canada

Company Website

chargeautomation.com

Categories and Features

Categories and Features

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