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What is Concept Business Intelligence?

Concept Business Intelligence by Shiji Group is a business intelligence and reporting solution designed to help hospitality organizations centralize data and make smarter operational decisions. The platform enables hotels and hotel groups to extract valuable information from Concept products and other connected software systems for deeper business analysis. It can integrate information from a wide range of hotel applications, including property management, commercial operations, events, quality control, technical services, interfaces, point of sale, purchasing, inventory, finance, and web platforms. Concept Business Intelligence is built to work independently of software vendor limitations, allowing hotels with complex technology ecosystems to combine and analyze data from multiple sources. This gives managers a more complete view of how different departments and business functions are performing. The platform is designed to take advantage of multi-core environments, supporting large datasets and high numbers of users. Its web-based and mobile-accessible design ensures that key reports and insights are available securely to authorized users whenever they need them. Hotel teams can use the solution to identify operational trends, compare performance across departments, and uncover inefficiencies that may affect profitability. Executives can rely on centralized dashboards and reporting tools to guide planning, budgeting, and strategic decision-making. By improving access to cross-system data, Concept Business Intelligence helps hospitality businesses reduce information silos and respond more quickly to changing business conditions. With its focus on centralized reporting, scalable data analysis, and secure mobile access, Concept Business Intelligence supports more efficient and insight-driven hotel operations.

What is Astral Payments?

Astral Payments by Shiji is a hospitality-focused payment platform designed to unify payment processing, security, and financial operations within a single solution. Created specifically for hotels and hospitality businesses, the platform simplifies payment management while supporting a broad range of payment methods, including cards, digital wallets, and alternative payment options. Astral Payments provides centralized transaction management that helps reduce complexity across multiple properties and operational systems. A core component of the platform is its tokenization technology, which securely stores payment information through the Shiji Vault, preventing unencrypted card data from being stored within hotel systems. The platform adheres to strict industry standards, including PCI DSS 4.0 and PSD2 compliance requirements, helping organizations maintain strong security and regulatory practices. End-to-end encryption further protects guest payment information throughout the transaction process. Deep integration with Daylight PMS, Infrasys POS, and Stellaris Digital creates a connected hospitality ecosystem that reduces manual processes and improves operational efficiency. Multi-region account management capabilities support hotel groups operating across multiple markets, allowing them to manage payment accounts and expansion efforts more effectively. Automated reconciliation tools simplify financial management by matching transaction data across systems and reducing administrative workloads. Cloud-based updates keep the platform secure and current without requiring significant maintenance or downtime. Supported by Shiji’s global hospitality expertise and around-the-clock customer service, Astral Payments helps hotels streamline transactions, improve security, and deliver a more seamless payment experience for guests and staff alike.

Media

Media

Integrations Supported

FoodNotify
Shiji Daylight PMS
TableCheck

Integrations Supported

FoodNotify
Shiji Daylight PMS
TableCheck

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shiji Group

Date Founded

1998

Company Location

China

Company Website

concept.shijigroup.com

Company Facts

Organization Name

Shiji Group

Date Founded

1998

Company Location

China

Company Website

www.shijigroup.com/astral-payments

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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