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What is Concourse - Disputes?

Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.

What is Beast Insights?

Beast Insights functions as a specialized Payment Performance platform designed for companies involved in subscription and recurring billing models. It adeptly addresses lost revenue stemming from various payment complications, including failed transactions, incorrect declines, low approval rates, and chargebacks, by actively engaging in the financial flow among all payment processors, and it charges fees exclusively based on the revenue it recovers. Acting as a reseller for Visa Verifi, it provides services such as RDR, CDRN, and Ethoca prevention alerts alongside representment, while also uniquely monitoring the success rate of alerts that prevent chargebacks. In contrast to traditional payment processors, Beast integrates smoothly with the existing processors, gateways, and merchant IDs that businesses already employ. This cutting-edge strategy not only enhances revenue opportunities but also allows companies to retain their current payment infrastructures without requiring extensive changes or disruptions. By simplifying the payment recovery process, Beast Insights empowers businesses to focus on growth and customer satisfaction.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

BHMI

Date Founded

1986

Company Location

United States

Company Website

www.bhmi.com/concourse-disputes/

Company Facts

Organization Name

Beast Insights

Date Founded

2024

Company Location

United States

Company Website

beastinsights.com

Categories and Features

Chargeback Management

For Banks / Issuers

Categories and Features

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