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What is Concourse - Disputes?
Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.
What is ChargeGuard?
Discover the possible recovery amount that awaits you with our free, no-obligation account evaluation. Our team of certified recovery specialists will meticulously identify the root problems, address disputes, and oversee recoveries, enabling you to focus on growing your business. You won’t need a separate dashboard; ChargeGuard insights will give you a clear view of pending disputes, those that have been denied, and those that have been approved. Furthermore, you will have access to total counts, types of chargebacks, their financial impacts, and much more. ChargeGuard offers the most straightforward and effective means of reclaiming historical Amazon deductions while also protecting you from future fees. Our pricing structure is simple: you incur no costs if we are unable to recover deductions on your behalf. However, if we successfully identify and recover deductions, we charge a standard commission based on the total amount recovered. Thanks to our expertise, you can recover up to 99% of fees associated with chargebacks, shortages, and overbilling, aligning yourself with leading authorities in Amazon 1st party vendor cost recovery. By utilizing our advanced management of Amazon deductions, you can significantly enhance your profitability and ensure your business remains competitive in today’s market. Take the first step towards financial recovery and let us help you maximize your earnings.
Integrations Supported
Amazon
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BHMI
Date Founded
1986
Company Location
United States
Company Website
www.bhmi.com/concourse-disputes/
Company Facts
Organization Name
Carbon6
Company Location
Canada
Company Website
www.carbon6.io/chargeguard
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Amazon Seller Tools
A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics