ChargeSentry Reviews & Ratings

ChargeSentry

1.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is Concourse - Disputes?

Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.

What is ChargeSentry?

Stop wasting your time and resources dealing with chargebacks! With ChargeSentry, you can automatically reclaim your lost revenue without the hassle. ChargeSentry stands out from the competition by being more affordable, user-friendly, and quicker to implement. Engaging in the tedious process of responding to chargebacks often proves to be ineffective due to inadequate evidence and cumbersome procedures. Many existing chargeback response services can be costly, involve lengthy contracts, and still leave you with additional work on your plate. Founded by experienced professionals from the e-commerce and merchant processing sectors, ChargeSentry was created to assist small and medium-sized online merchants in streamlining their chargeback responses and preventing revenue loss. Our team has amassed over 15 years of expertise in tackling chargebacks, ensuring that you can focus on growing your business rather than getting bogged down in disputes. Now, you can regain control over your finances and protect your hard-earned revenue effortlessly.

Media

Media

Integrations Supported

Integrations Supported

Authorize.Net
Bank of America Business Advantage
Braintree
Chase Business Complete Banking
Elavon
Fiserv
Global Payments
Maxio
PayCafe
PayPal
Paysafe
ProPay
Shopify
Square Payments
Stripe
TSYS
WooCommerce
Worldpay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99.95 per month
Packages start at $99/mo., with a free package option.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

BHMI

Date Founded

1986

Company Location

United States

Company Website

www.bhmi.com/concourse-disputes/

Company Facts

Organization Name

ChargeSentry

Company Location

United States

Company Website

www.chargesentry.com

Categories and Features

Chargeback Management

For Banks / Issuers

Categories and Features

Accounts Receivable

Collections Management
Online Payment Processing
Partial Payments
Recurring Billing

Chargeback Management

Chargeback Dispute Management
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Churn Prevention

Not specified

eCommerce

Customer Accounts
Data Security
Mobile Access
Multi-Store Management
Order Management
Returns Management
Reviews Management

Finance

Not specified

Fraud Detection

For Banking
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition

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