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What is Concourse - Disputes?
Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.
What is Chargeblast?
Chargeblast helps e-commerce retailers and SaaS subscription companies tackle chargebacks efficiently. By leveraging Chargeblast, businesses strive to bring their chargeback rates down to zero, which helps in protecting their access to payment processors such as Stripe and Shopify. At present, Chargeblast protects over $1 billion in transactions annually, providing financial security for its clients. This level of comprehensive protection allows merchants to concentrate on scaling their operations without the constant worry of chargeback issues. As a result, they can focus on innovation and customer satisfaction, further enhancing their competitive edge in the market.
Integrations Supported
BigCommerce
Shopify
Stripe
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$25 per chargeback alert
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BHMI
Date Founded
1986
Company Location
United States
Company Website
www.bhmi.com/concourse-disputes/
Company Facts
Organization Name
Chargeblast
Date Founded
2023
Company Location
United States
Company Website
www.chargeblast.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics