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What is Concourse - Disputes?
Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.
What is Chargeflow?
Chargeflow emerges as the groundbreaking automated solution for managing chargebacks, specifically designed for online retailers. By leveraging the capabilities of Big Data and integrating smoothly with your existing operations, we provide the most comprehensive and customized chargeback evidence on your behalf. This allows you to concentrate on expanding your business without the persistent anxiety of chargebacks hanging over your head. The task of managing chargebacks can indeed be overwhelming and time-consuming. With ChargeResponse®, intelligent algorithms meticulously analyze millions of data points to generate an unmatched chargeback evidence response, significantly boosting your chances of winning disputes while saving you precious time. Furthermore, our insightful analytics offer you a better understanding of your cash flow and forecast potential recoveries from outstanding chargebacks, ultimately enhancing your financial insight. This cutting-edge method not only simplifies your processes but also equips merchants with the knowledge needed to make well-informed decisions for the future. As a result, your business can thrive in an environment that once felt burdensome.
Integrations Supported
PayPal
Shopify
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BHMI
Date Founded
1986
Company Location
United States
Company Website
www.bhmi.com/concourse-disputes/
Company Facts
Organization Name
Chargeflow
Date Founded
2020
Company Location
Israel
Company Website
www.chargeflow.io
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics