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Ratings and Reviews 0 Ratings
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What is ServiceNow Configuration Management Database?
To successfully manage and improve your systems, it is crucial to have a clear comprehension of the assets within your IT environment, complemented by current and trustworthy configuration data. Utilizing a well-organized configuration management database (CMDB) allows for a straightforward understanding of your organization's IT structure, particularly in areas such as assessing service impacts, managing assets, ensuring regulatory compliance, and facilitating configuration management processes. The ServiceNow® CMDB serves as an integrated record-keeping framework for IT, and when paired with ServiceNow Service Mapping, it evolves into a service-aware database, allowing your ServiceNow applications to embrace a service-oriented perspective. With a strong CMDB established, you gain extensive visibility into your infrastructure and services, which enhances your governance over the environment and bolsters better decision-making practices. This comprehensive oversight ultimately contributes to a more efficient and streamlined IT operation, enabling your organization to adapt rapidly to both changes and challenges in the landscape. Furthermore, maintaining this level of awareness ensures that your organization remains agile and prepared for future developments.
What is Blazent?
Achieving an impressive 99% accuracy rate in your Configuration Management Database (CMDB) is essential, and maintaining this level consistently can significantly enhance operational efficiency. By drastically reducing the time needed to identify source systems for incidents, instantaneous resolution becomes possible, fostering a quicker response to issues. Ensuring complete visibility into risks and Service Level Agreement (SLA) exposure is crucial for effective management. Streamlining service billing processes helps to prevent underbilling and clawbacks while also minimizing manual efforts in billing and validation. Reducing maintenance and licensing costs associated with decommissioned and unsupported assets can lead to significant savings. Building trust and transparency is vital, as preventing major incidents and speeding up the resolution of outages strengthens stakeholder confidence. Addressing the complexities posed by Discovery tools while promoting integration throughout your IT ecosystem is necessary for improved functionality. Enhancing collaboration between IT Service Management (ITSM) and IT Operations Management (ITOM) allows for the merging of diverse IT data sets, which can create a more cohesive operational strategy. By securing a holistic understanding of your IT landscape through ongoing Configuration Item (CI) validation from a wide range of data sources, organizations can better manage their resources. Blazent stands out by ensuring exceptional data quality and reliability, delivering 100% accuracy across all aspects of your operations. Our commitment to transforming extensive IT and Operational Technology (OT) data into trusted information continually evolves to meet your organization's changing demands, reinforcing the importance of adaptability in today’s fast-paced technological environment.
Integrations Supported
Armis
BelManage
CloudFabrix
CyCognito
Kumoco Cloud Manager
NorthStar Navigator
RadiantOne
SQUAD1
Vulcan Cyber
Integrations Supported
Armis
BelManage
CloudFabrix
CyCognito
Kumoco Cloud Manager
NorthStar Navigator
RadiantOne
SQUAD1
Vulcan Cyber
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceNow
Date Founded
2003
Company Location
United States
Company Website
www.servicenow.com
Company Facts
Organization Name
Blazent
Date Founded
2000
Company Location
United States
Company Website
www.blazent.com
Categories and Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Categories and Features
Data Quality
Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management