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What is Conga Order Management?

Ensuring customer satisfaction can be achieved by providing timely and precise delivery of products and services following an order placement. Conga Order Management oversees the complete order processing journey, from the initial coordination of tasks to the final stages of provisioning and fulfillment. This system allows customers to receive their desired products and services exactly when they need them. By enabling management of changes during the order process, Conga Order Management enhances overall customer satisfaction through improved accuracy and timely delivery. It consolidates all orders and fulfillment statuses from various channels into one accessible repository. This offers businesses comprehensive insights into customer orders, including estimated delivery dates, shipping fees, and applicable taxes, thus fostering informed decision-making and better customer interactions. Ultimately, the integration of these features leads to a more streamlined and efficient order management experience.

What is Conga Grid?

Are you seeking a more efficient method to handle your Salesforce data? Conga Grid enables you to effortlessly navigate, visualize, and manage Salesforce information across various objects with a unified grid interface. With this tool, you can ensure that your data is always current and accurate, leading to enhanced customer satisfaction and improved documentation. Additionally, you can leverage your data to uncover valuable insights. Conga Grid optimizes workflow management by providing a comprehensive view of all your information. It significantly reduces the number of clicks needed, allowing for a more streamlined experience. The inline editing feature helps you avoid the hassle of repeatedly clicking through Salesforce records to retrieve information. With bulk edits, data updates can be accomplished 50% more quickly, boosting productivity by tenfold. Moreover, Conga's products are designed for seamless integration, enabling you to automate and refine your commercial operations from start to finish. You can merge all your Salesforce data efficiently, enhancing your overall data management capabilities. This functionality not only saves time but also empowers teams to focus on more strategic tasks.

Media

Media

Integrations Supported

Conga Billing
Conga CPQ
Conga Digital Commerce
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Slack

Integrations Supported

Conga Billing
Conga CPQ
Conga Digital Commerce
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Conga

Date Founded

2006

Company Location

United States

Company Website

conga.com/products/conga-order-management

Company Facts

Organization Name

Conga

Date Founded

2006

Company Location

United States

Company Website

conga.com/products/business-process-automation/conga-grid

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

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