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What is Connect Patient?

Connect Patient by ChartLogic is a versatile mobile-friendly patient portal that offers a wide range of functionalities. This digital solution enables smooth communication and engagement between healthcare providers and patients, allowing access from any device or web browser, which significantly improves the quality of care and enhances the overall patient experience. Essential features available to healthcare providers include access to patient history, secure messaging, intake forms, and appointment reminders. On the other hand, patients enjoy crucial tools such as the ability to request appointments, make electronic bill payments, and submit prescription refill requests, creating a holistic approach to managing their healthcare. By providing these comprehensive services, this platform greatly improves the relationship between patients and providers, leading to a more streamlined and effective healthcare system. Additionally, its user-friendly interface ensures that both patients and providers can navigate the portal with ease, further promoting better health outcomes.

What is Charlie for Refill Management?

Health Catalyst's Healthfinch® presents the Charlie™ application designed for Refill Management, which seamlessly incorporates medication renewal decision support into the EHR workflow, thereby allowing healthcare providers and their teams to boost the effectiveness of prescription renewal procedures. By utilizing a sophisticated combination of technology, established protocols, and workflow improvements, Charlie enables health systems to enhance patient safety and the overall healthcare experience. When a renewal request is received, Charlie thoroughly examines the patient's chart for relevant information and cross-references it with over 1,000 established protocols to evaluate the safety of the renewal process. Following this detailed assessment, Charlie gathers pertinent data from the patient's records and recommends the next steps, which may include authorizing the renewal or contacting the patient to fill any gaps in care. The Healthfinch team is dedicated to maintaining an extensive library of medication protocols, ensuring that they remain consistent with the latest industry standards and guidelines. Fully integrated into the EHR workflow, Charlie not only allows for the safe delegation of renewal requests from healthcare providers to their support staff but also streamlines the entire process, thus enhancing the quality of care delivered. This forward-thinking methodology not only prioritizes patient safety but also significantly improves workflow efficiency across healthcare environments, ultimately leading to better patient outcomes. Additionally, by fostering a more organized and efficient system, Charlie helps to alleviate some of the administrative burdens on healthcare professionals, allowing them to focus more on patient care.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChartLogic

Date Founded

1994

Company Location

United States

Company Website

www.chartlogic.com

Company Facts

Organization Name

healthfinch

Date Founded

2011

Company Location

United States

Company Website

www.healthfinch.com

Categories and Features

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

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