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What is Connected Dealer Services?

The CDS platform functions as a comprehensive Dealer Lifecycle Management (DLM) solution specifically designed for new car dealerships. Utilizing our state-of-the-art GPS management software, dealerships can effectively track their inventory, manage loaner vehicles, reduce theft-related losses, decrease expenses, enhance employee efficiency, and increase customer satisfaction. Furthermore, it provides several additional benefits, including better retention of service customers, access to insurance savings, and simplified inventory audits. In addition to these features, dealers can create a significant new revenue source. The Elo GPS system further elevates the value by offering a Stolen Vehicle Recovery and Driver Monitoring System, allowing CDS dealer partners to easily add a profitable upsell for consumers at the point of sale. This cutting-edge system has the potential to transform inventory management costs into a thriving profit center, potentially leading to hundreds of extra dollars in profit for each sale and fostering a beneficial arrangement for both dealers and their clients. Ultimately, the integration of these innovative features positions dealerships to thrive in a competitive market while enhancing the overall customer experience.

What is Brooke.ai?

Engaging Brooke as your Digital Voice Assistant can significantly enhance customer satisfaction levels. She is equipped to address common inquiries and organize service appointments tailored to customer requirements and dealership guidelines. The obstacles remain consistent, whether calls are directed to specialized agents or the service drive. Issues within the BDC's connectivity often stem from inadequate staffing, overwhelming call volumes related to customer follow-ups and status inquiries, and ongoing staffing shortages. By utilizing Brooke, you can ensure a reliable, consistent, and effective interaction for customers. Not only does Brooke streamline operations by minimizing average handling times, but she also delivers an optimal customer experience on the initial call, all while being considerably more cost-effective compared to human staff. This investment in technology promotes efficiency and keeps the focus on customer care.

Media

Media

Integrations Supported

ERA-IGNITE
Identifix
Xtime

Integrations Supported

ERA-IGNITE
Identifix
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Connected Dealer Services

Company Location

United States

Company Website

connecteddealerservices.com

Company Facts

Organization Name

Brooke.ai

Company Website

www.brooke.ai/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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