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What is Convergent BSS?

The rise of hyper-connectivity and digital convergence is reshaping the landscape for both consumers and businesses that provide communication and digital services designed for contemporary living. Service providers are experiencing increasing pressure to hasten the introduction of new products while continuously innovating and cutting costs to stay competitive in this swiftly changing market. This challenge is widespread throughout the industry, but it presents a particularly daunting obstacle for smaller regional operators, who, despite enjoying a loyal customer base, grapple with limited resources and face escalating competition from larger Tier 1 companies. To succeed in this environment, these providers must emphasize the delivery of exceptional customer experiences, which encompass real-time balance management and notifications, multi-channel ordering capabilities, efficient customer service, and comprehensive self-service options available through both web and mobile platforms. Additionally, embracing cutting-edge technologies and aligning their strategies with customer expectations will be essential for their long-term sustainability and expansion in an increasingly digital landscape. Ultimately, meeting these evolving demands is vital for their survival and growth amid a highly competitive ecosystem.

What is Aradial?

For more than twenty years, Aradial Technologies has been providing comprehensive billing, policy control, and AAA software solutions tailored for Internet service providers, regardless of their scale. Their ability to seamlessly integrate with existing IT and network infrastructures allows both small providers and large ISPs serving millions of users to easily adopt Aradial's offerings. The extensive product lineup from Aradial opens up new avenues for a variety of sectors, including ISPs, MNO/MVNO, hotspots, WISP, LTE, FTTH, mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs, and wireless LAN. To date, over 1,000 operators in 80 different countries have selected Aradial to fulfill their operational requirements. The company’s Convergent Billing software provides a diverse array of functionalities, encompassing both prepaid and postpaid services, subscription billing, ISP billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, Aradial offers a Radius server that is well-suited for various applications, including ISP, VOIP, DSL/PPPoE/FTTH, and MNO. The software has also been specifically designed for convergent billing and AAA (Diameter & RADIUS) in LTE, LTE HSS, and 3G mobile environments, addressing technologies such as 3GPP, GSM, and CDMA2000, while also supporting M2M billing solutions. This wide-ranging suite of services firmly establishes Aradial as a prominent player in the telecommunications software sector, continuously adapting to meet the evolving demands of the industry. As technology advances, Aradial’s commitment to innovation ensures they remain at the forefront of providing essential solutions for their clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Capgemini

Company Location

Switzerland

Company Website

www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/

Company Facts

Organization Name

Aradial Technologies

Date Founded

1997

Company Location

Canada

Company Website

www.aradial.com

Categories and Features

OSS/BSS

Not specified

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management

OSS/BSS

Not specified

Wireless Expense Management

Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Split Billing
Supports WiFi Hotspots
Usage Reporting

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