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What is Cortona3D RapidAuthor?

Comprehensive product documentation is vital for the success of any organization, affecting not only customers but also suppliers, distributors, and employees. One key factor in developing effective documentation for complex machinery is the incorporation of integrated 3D visuals. These three-dimensional representations significantly improve maintenance procedures, customer support interactions, operational workflows, and training experiences by simplifying the understanding of intricate ideas. On the other hand, traditional documentation methods frequently disappoint, being prone to errors, incurring high costs, and requiring excessive time to produce. Cortona3D RapidAuthor emerges as a strong and cost-effective authoring suite, enabling companies to create a diverse assortment of support materials such as interactive Parts Catalogs, Maintenance Manuals, Training Materials, and Work Instructions. The capabilities of this suite allow organizations to utilize their existing CAD data or other 3D resources to develop engaging 3D visualizations that enhance the quality of support documentation while significantly reducing the time and effort involved. By integrating such innovative tools into their workflows, organizations not only improve the standard of their documentation but also greatly boost customer satisfaction levels. Ultimately, this investment in quality documentation can lead to better overall performance and a competitive advantage in the market.

What is CADshare?

Boosting customer satisfaction, enhancing profit margins, and securing a notable competitive advantage can be achieved through optimizing your aftermarket sales and support workflows. Implementing a user-friendly online portal for customers enables you to revolutionize your engineering and commercial data utilizing our flexible, scalable, and cost-effective solution. By revitalizing your aftermarket sales strategies and eliminating inefficient practices, you can unlock new revenue streams. As aftermarket profit margins continue to climb, simplifying access to spare parts and delivering top-notch customer service becomes essential for maximizing your profit potential. Digitizing your aftermarket sales operations ensures precise order fulfillment, resulting in a dramatic reduction in errors, with CADshare users reporting as much as a 95% drop in ordering inaccuracies. Embracing automation in your aftermarket processes allows you to close more transactions without slashing prices, making it a vital aspect of your competitive strategy. Moreover, our research shows that CADshare has increased customer support efficiency by 77%, underscoring the importance of superior support in effectively marketing your offerings. This strategic shift not only enhances your operational effectiveness but also builds strong customer loyalty and trust, paving the way for sustained business growth. Ultimately, the integration of these improvements transforms your organization into a more agile and responsive entity in the marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cortona3D

Company Location

Ireland

Company Website

www.cortona3d.com/en/rapidauthor

Company Facts

Organization Name

CADshare

Date Founded

2013

Company Location

Ireland

Company Website

cadshare.com

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Categories and Features

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