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What is CostGuard?

Over the last ten years, the telecommunications sector has undergone significant transformations. The rise of mobile gadgets, the popularity of over-the-top communication services such as video streaming, and a shift away from conventional voice services have all contributed to this disruption. As technologies like IoT and 5G gain traction, the intricacies of telecom billing are expected to grow even further. To stay competitive and adapt to the evolving landscape, Communications Service Providers (CSPs) must modernize their outdated billing frameworks, adopting convergent systems that deliver enhanced flexibility and cost efficiencies. One such solution is CostGuard, an intuitive convergent billing platform designed for seamless integration across various markets, customer segments, and service offerings. Furthermore, with CostGuard, companies can introduce new products, services, and pricing strategies at a pace that outmatches their rivals. Embracing this innovative approach can be pivotal for CSPs looking to thrive in a rapidly changing environment.

What is Comarch Smart BSS?

Comarch Smart BSS offers an all-encompassing solution for business support, integrating various functionalities into one cohesive system. Our robust telecommunications foundation enables us to deliver exceptional customer-focused services, guided by TM Forum recommendations and insights from our business partners. We enhance the operations of both telecom and non-telecom entities by offering adaptability in service definitions and process management. Supported by a team of seasoned technical and business experts, Smart BSS is equipped to customize a wide array of services to address your specific needs and challenges. Our unified platform caters to multiple roles within your organization, including sales representatives, customer service agents, accountants, and technical service managers, while also allowing for user-specific access permissions. This ensures that you can provide uninterrupted and efficient services to your customers. With a user-friendly self-service platform and an efficient ticket management system, we guarantee a superior level of service that enhances customer satisfaction and loyalty. In this way, Comarch Smart BSS not only boosts operational efficiency but also strengthens customer relationships through seamless interactions.

Media

Media

No images available

Integrations Supported

Core Commissions
Paymentus
Salesforce

Integrations Supported

Core Commissions
Paymentus
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IDI Billing Solutions

Date Founded

1996

Company Location

United States

Company Website

www.idibilling.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/smart-bss/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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