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What is Coval?

Coval acts as a powerful platform designed for the simulation and assessment of AI agents, focusing on improving their dependability across multiple forms of interaction, such as voice and chat. It simplifies the testing process by enabling engineers to create thousands of scenarios from a limited number of test cases, ensuring comprehensive evaluations without manual intervention. Users can easily compile test sets by either utilizing customer conversations or expressing user intents in natural language, with Coval handling the formatting automatically. The platform supports both text and voice simulations, allowing for thorough testing of AI agents based on established scorecard metrics. It generates detailed evaluations of agent interactions that monitor performance trends over time and assist in conducting root cause analyses for specific issues. Furthermore, Coval offers workflow metrics that provide greater transparency into system operations, which is crucial for enhancing AI agent performance. This all-encompassing methodology not only streamlines the development cycle for AI technologies but also encourages continuous improvement and innovation within the field. Ultimately, Coval's approach strengthens the overall reliability of AI systems.

What is C2 Covalent?

Covalent is a cloud-based loan origination platform designed to streamline the process of digital onboarding for consumers, as well as for commercial and mortgage applications, encompassing automated underwriting, credit structuring, and compliance management, which includes HMDA data collection and adverse action letter handling. The system's user-friendly interface ensures that your associates can start using it almost immediately, with training taking only a few minutes. With your analyst serving as a helpful guide, you can easily adapt the loan origination automation to align with changes in your lending policies without the need for software developers. The intuitive design, along with predefined product types and customizable modules, has made C2 Covalent a favorite among lenders, allowing you to focus more on nurturing customer relationships rather than extensive training. Additionally, the platform offers flexibility in reporting, enhances customer wallet share, and significantly reduces time for your analyst, ultimately contributing to a more efficient lending process. Embracing this technology could transform your lending operations and improve overall satisfaction among your team and clients alike.

Media

Media

Integrations Supported

Equifax BusinessConnect
FICO Origination Manager
Microsoft Entra ID
OneSpan Sign

Integrations Supported

Equifax BusinessConnect
FICO Origination Manager
Microsoft Entra ID
OneSpan Sign

API Availability

Has API

API Availability

Has API

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Coval

Company Location

United States

Company Website

www.coval.dev/

Company Facts

Organization Name

C2 Systems

Date Founded

2014

Company Location

United States

Company Website

go-c2.com

Categories and Features

Categories and Features

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

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