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What is Cratejoy?

Utilize Cratejoy’s subscription box software, Marketplace, and dedicated support to launch, develop, and expand your business seamlessly. Our supportive team is always accessible via live chat and email whenever assistance is needed, while our blog provides a wealth of educational resources, including detailed how-to guides, enlightening case studies, and engaging webinars. Designed for both new entrepreneurs and established multimillion-dollar companies, our tools are customized to meet your needs at every step of your journey. Subscribers can effortlessly manage their subscriptions from their accounts, which allows them to access customer information and make changes to billing or shipping details with ease. Additionally, with just a few clicks on the customer management interface, they can cancel or refund orders as required. Cratejoy also offers an extensive selection of customizable templates specifically designed for subscription commerce. You can easily monitor key health metrics for your subscription business directly from the Cratejoy dashboard, including Churn, Cancellation analytics, Conversion funnel analytics, Traffic sources, and Lifetime value, equipping you with the insights needed to make strategic decisions and foster growth. Furthermore, Cratejoy empowers you with all the essential resources and tools to successfully navigate the ever-evolving world of subscription commerce. This ensures that you are well-prepared to adapt to challenges and seize opportunities as they arise.

What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

Media

Media

Integrations Supported

AgeVerify
Allied Wallet
ApparelMagic
CartStack
Flowspace
Fomo
LeadDyno
ReferralCandy
RetentionEngine
ShipCalm
ShipMonk
Smartarget
Verde Fulfillment
Xplenty

Integrations Supported

Ordergroove
Recharge
Rivo
Seal Subscriptions
Smartrr
Stay AI

API Availability

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Not specified

Training Options

Webinars

Training Options

Not specified

Company Facts

Organization Name

Cratejoy

Date Founded

2015

Company Location

United States

Company Website

www.cratejoy.com/sell/

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Categories and Features

eCommerce

CRM
Channel Management
Data Security
Email Marketing
Inventory Management
Kitting
Promotions Management
Returns Management
Reviews Management
Templates

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

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