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What is CritiCall?

CritiCall software, part of the TestGenius Pre-Employment Testing Suite, evaluates crucial multitasking and computer skills necessary for applicants pursuing positions like 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, all of which are vital in today’s dispatch and telecommunication environment. This advanced tool allows agencies to effectively gauge the specific skills and multitasking abilities required in a technology-oriented communication context. Offering both online, unmonitored access and the option for supervised in-person testing, CritiCall provides great flexibility to organizations. Designed to seamlessly integrate into your hiring process for dispatcher and call-taker candidates, the testing system is fully automated and features a modular format that allows for customized assessments based on each agency's distinct needs. Additionally, the Test Writer function enables the design of bespoke tests in various formats, ensuring that agencies can fulfill their unique testing requirements efficiently. Consequently, CritiCall emerges as a valuable and adaptable asset for organizations aiming to refine their applicant evaluation techniques, ultimately contributing to improved public safety outcomes.

What is Caliber CAD?

Caliber offers one of the most sophisticated hosted CAD solutions available in today's market. Its state-of-the-art on-premises system is currently improving incident reporting, speeding up response times, and promoting positive outcomes in public safety across numerous communities throughout the country. The Caliber CAD platform enables effortless collaboration among telecommunicators, field responders, and commanders, allowing for effective teamwork even across different regions. Users benefit from the ability to exchange data through nearly any network or application, and the multi-tenant architecture allows several sites to operate on a shared infrastructure seamlessly. This system is designed for high efficiency and minimal downtime, which simplifies operation and encourages quick adoption. Furthermore, it fosters collaboration with community members and incorporates Maps for better geo-validation and effective unit routing. Its fault-tolerant architecture guarantees that workstations can keep functioning and sharing information even during server disconnections. Consequently, agencies can ensure uninterrupted operations, ultimately enhancing their overall effectiveness in emergency response situations, and this reliability is crucial for maintaining community trust during crises.

Media

Media

Integrations Supported

JOBfindah

Integrations Supported

JOBfindah

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Biddle Consulting Group

Company Website

biddle.com/dispatcher-testing-software.html

Company Facts

Organization Name

Caliber Public Safety

Date Founded

1975

Company Location

United States

Company Website

caliberpublicsafety.com/computer-aided-dispatch/

Categories and Features

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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