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What is CrossEngage?

CrossEngage empowers businesses to forge enduring and meaningful relationships with their customers. Through its innovative Customer Data and Prediction Platform, brands can efficiently pinpoint, prioritize, and engage their target customer segments. By utilizing artificial intelligence and a predictive customer relationship management system, this software as a service (SaaS) solution assesses the financial implications and urgency of connecting with customers. As a result, businesses can deliver more tailored and impactful customer experiences, ultimately boosting customer lifetime value and return on investment, while fostering loyalty and satisfaction among their clientele.

What is Appier AIXON?

AIXON functions as an all-encompassing data science platform that not only integrates and refines your existing customer data but also provides a profound understanding of your audience, enabling seamless deployment of AI models to predict their future behaviors. By augmenting user profiles with a combination of internal metrics and external insights, AIXON offers a comprehensive view of your clientele. The platform utilizes sophisticated AI algorithms to quickly pinpoint the most effective patterns for your marketing initiatives, allowing for immediate responses based on the gained insights. AIXON compiles a holistic 360-degree perspective of your audience by merging data from multiple sources, including applications, websites, and CRM systems. Additionally, by integrating this data with users' digital footprints derived from Appier’s unique cross-screen database, you can significantly enhance your audience profiles. You have the option to either implement existing AI models or create custom ones, facilitating the generation of significant predictions within minutes. The platform also allows users to categorize their audiences based on interests or personas, uncover similar audiences, analyze different groups, and forecast future behaviors such as conversion rates, ensuring that your marketing strategies are both precise and impactful. Consequently, AIXON is tailored to elevate your decision-making and enhance your engagement outcomes, making it an indispensable tool for modern marketers. Ultimately, leveraging AIXON can lead to smarter business strategies and more meaningful connections with your audience.

Media

Media

Integrations Supported

ActiveCampaign
Emarsys
Facebook
Gmail
Google Analytics
Instagram
Lob
Mailchimp Transactional Email (Mandrill)
Mailgun
Mailjet
OneSignal
Optimizely One
SendGrid
Twilio
minubo
optilyz

Integrations Supported

ActiveCampaign
Emarsys
Facebook
Gmail
Google Analytics
Instagram
Lob
Mailchimp Transactional Email (Mandrill)
Mailgun
Mailjet
OneSignal
Optimizely One
SendGrid
Twilio
minubo
optilyz

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CrossEngage

Date Founded

2015

Company Location

Germany

Company Website

www.crossengage.io

Company Facts

Organization Name

Appier

Date Founded

2012

Company Location

Taiwan

Company Website

www.appier.com/en/products/aixon

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Data Science

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

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