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What is CrossEngage?

CrossEngage empowers businesses to forge enduring and meaningful relationships with their customers. Through its innovative Customer Data and Prediction Platform, brands can efficiently pinpoint, prioritize, and engage their target customer segments. By utilizing artificial intelligence and a predictive customer relationship management system, this software as a service (SaaS) solution assesses the financial implications and urgency of connecting with customers. As a result, businesses can deliver more tailored and impactful customer experiences, ultimately boosting customer lifetime value and return on investment, while fostering loyalty and satisfaction among their clientele.

What is Adobe Experience Manager?

Adobe Experience Manager (AEM) is a cloud-native digital experience platform that unifies content management, digital asset management, forms, documentation, and learning systems into one scalable solution. It empowers organizations to deliver personalized, high-performing content across websites, mobile applications, and emerging digital channels. Experience Manager Sites streamlines web development and content delivery with flexible authoring tools and rapid deployment capabilities. Experience Manager Assets centralizes and automates digital asset workflows, enabling teams to efficiently source, adapt, and distribute brand-approved content worldwide. AI-powered Experience Platform Agents operate behind the scenes to accelerate site updates, automate compliance and governance, optimize content for different channels, and improve asset discovery. Experience Manager Forms simplifies digital enrollment and customer interactions with responsive forms and secure e-signature capabilities. Adobe Learning Manager enhances customer, partner, and employee training by integrating learning experiences into digital ecosystems. Experience Manager Guides provides a cloud-based component content management system for managing and scaling documentation. Advanced governance tools automatically enforce brand standards, permissions, and compliance requirements. Designed for enterprises seeking scalable digital transformation, Adobe Experience Manager enables faster time-to-market, streamlined operations, and consistent customer experiences across every touchpoint.

Media

Media

Integrations Supported

AddSearch
Adobe Photoshop Lightroom Classic
Cludo
Contentsquare
Fluid Topics
Frontify
Hightouch
Hootsuite
Huckabuy Structured Data Markup
Lob
Munvo AI
Phrase
SendGrid
Stackla
SundaySky
Tech Tracker
Truto
Uptempo
Varnish
minubo

Integrations Supported

AddSearch
Adobe Photoshop Lightroom Classic
Cludo
Contentsquare
Fluid Topics
Frontify
Hightouch
Hootsuite
Huckabuy Structured Data Markup
Lob
Munvo AI
Phrase
SendGrid
Stackla
SundaySky
Tech Tracker
Truto
Uptempo
Varnish
minubo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CrossEngage

Date Founded

2015

Company Location

Germany

Company Website

www.crossengage.io

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/experience-manager/adobe-experience-manager.html

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Content Management

Adobe Experience Manager Sites is an adaptive content management platform powered by artificial intelligence, designed to help brands swiftly create, manage, and distribute impactful experiences across various channels, such as websites, mobile devices, and applications. This robust platform offers a wide array of features that allow both marketers and developers to efficiently design and launch captivating experiences on a large scale. Its intuitive authoring tools, cutting-edge generative AI capabilities, versatile developer support, and modular content structures streamline the process for teams, enabling quicker delivery across all platforms. With integrated experimentation tools, a focus on performance, and AI-driven analytics from Adobe Experience Manager Sites Optimizer, teams can continually enhance their offerings, leading to faster rollouts, increased user engagement, and improved traffic.

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Digital Asset Management

Adobe Experience Manager Assets is a versatile, cloud-based digital asset management (DAM) solution designed to streamline the discovery, organization, and utilization of vast collections of assets. Its combination of advanced yet intuitive tools, AI-enhanced functionalities, and collaborative processes empowers users to efficiently create, distribute, and repurpose assets and their variations, expediting the launch of marketing campaigns. Users can easily share curated asset collections and access the DAM directly from Adobe Creative Cloud and various external applications. The platform leverages AI and machine learning to automatically tag, crop, and adjust images and videos, simplifying governance processes. Additionally, it provides robust media delivery capabilities, which facilitate the automated generation of countless asset variations.

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Enterprise Content Management (ECM)

Adobe Experience Manager Sites is a dynamic content management platform enhanced with AI technology, designed to help brands swiftly craft, oversee, and distribute impactful experiences across various channels, including websites, mobile devices, and applications. Equipped with an extensive array of features, Adobe Experience Manager allows both marketers and developers to efficiently generate and roll out engaging content on a large scale. Its intuitive authoring tools, cutting-edge generative AI capabilities, adaptable development resources, and modular content structure streamline the process for teams to deliver experiences quickly across all platforms. Additionally, integrated experimentation tools, a performance-oriented design, and AI-driven insights from Adobe Experience Manager Sites Optimizer empower teams to continuously improve their offerings, leading to faster launches, enhanced traffic, and greater audience engagement.

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Forms Automation

Adobe Experience Manager Forms allows for the development of intelligent, scalable, and secure forms and communications that are accessible to customers from any location. This platform enhances user convenience by enabling customers to start filling out forms on one device and complete them on another, all while retaining their information through pre-filled data. Tailored to streamline intricate workflows, Experience Manager Forms connects with backend systems, facilitating smooth interactions that minimize manual tasks and elevate the overall customer experience.

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Headless CMS

Adobe Experience Manager Sites is a versatile content management platform enhanced by AI, designed to help brands swiftly produce, oversee, and distribute impactful experiences across various channels, including web, mobile, and applications. Equipped with an extensive array of features, Adobe Experience Manager allows both marketers and developers to efficiently design and roll out captivating experiences on a large scale. Its intuitive authoring tools, cutting-edge generative AI, adaptable developer resources, and modular content components facilitate quicker experience delivery across all platforms. The integrated experimentation tools, performance-oriented infrastructure, and AI-driven insights from Adobe Experience Manager Sites Optimizer enable teams to consistently enhance experiences, leading to faster launches, increased visitor traffic, and improved content engagement.

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

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