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SuperOpsMost MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
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What is Cruz Fabric Controller?
Cruz Fabric Controller offers genuine software-defined networking capabilities that facilitate the management of fabrics across remote data centers, edge locations, and various remote sites. Utilizing a unified interface, users can efficiently deploy and update fabrics while also overseeing their management, monitoring, maintenance, and automation of operations, ensuring streamlined processes throughout the network. This comprehensive approach significantly enhances operational efficiency and reduces the complexity involved in managing diverse network environments.
What is AudioCodes Software-Defined Voice Network?
Transforming communication and collaboration through digital means is crucial for contemporary businesses. AudioCodes has introduced the Software-Defined Voice Network (SDvN) by leveraging Software-Defined Networking (SDN) principles, offering a versatile solution specifically designed for large enterprises embarking on their digital transformation journey. This cutting-edge framework enhances voice network management and optimizes call routing efficiency by dismantling communication barriers, integrating seamlessly with SIP trunk services, and utilizing the corporate IP network for enhanced call handling. The solution features AudioCodes' session border controllers (SBCs) along with an array of tools for global call routing, policy management, user oversight, and voice network administration, which together create a unified network that effortlessly connects both on-premises and cloud-based communication systems. Additionally, SDvN empowers organizations to upgrade their communication infrastructures without the need to discard existing platforms, thereby facilitating a more seamless transition into the evolving landscape of business communications. This adaptability not only aids in future-proofing their communication strategies but also supports improved collaboration across teams and departments.
Integrations Supported
Arista Converged Cloud Fabric
Azure Marketplace
Brekeke CCS
Chatbot Builder AI
Check Point IPS
Check Point Infinity
Cocohub
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz RMM
Integrations Supported
Arista Converged Cloud Fabric
Azure Marketplace
Brekeke CCS
Chatbot Builder AI
Check Point IPS
Check Point Infinity
Cocohub
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz RMM
API Availability
Has API
API Availability
Has API
Pricing Information
$1350
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Dorado Software
Date Founded
1999
Company Location
United States
Company Website
www.doradosoftware.com/products/cruzfo
Company Facts
Organization Name
AudioCodes
Date Founded
1993
Company Location
Israel
Company Website
www.audiocodes.com/solutions-products/solutions/software-defined-voice-network-digital-transformation
Categories and Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance