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What is CustomerStories?
Customer experiences serve as the most persuasive type of marketing content, effectively opening doors to new business opportunities. When individuals are in search of solutions or products, they are more inclined to trust the experiences of other customers over conventional marketing or sales messages. An impressive 92% of enterprise buyers acknowledge that customer narratives play a crucial role in shaping their purchasing choices. Furthermore, the probability of completing a purchase increases by 32% for buyers who encounter a customer story during their decision-making process. Customers who have shared their experiences publicly are often more enthusiastic advocates for those products. To maximize the impact of these narratives, a robust platform can be designed to collect and showcase contributions from customers, partners, and employees who have influenced the brand's success. This system should also enable the smooth dissemination of customer stories across various digital channels, ensuring that potential buyers remain engaged throughout their purchasing journey. In addition, utilizing advanced metrics can effectively illustrate the program's return on investment by connecting revenue to specific deals, stories, products, and media outlets, thereby refining the overall marketing approach. Ultimately, cultivating a diverse array of customer stories not only enhances credibility but also fosters a dedicated community of advocates who passionately support the brand, inviting even more potential customers to join in. This ongoing engagement can lead to a lasting impact on brand loyalty and overall market presence.
What is CrowdRiff?
Visual storytelling emerges as the premier strategy for effectively showcasing your destination. By weaving together the varied perspectives of locals, visitors, and partners, you can create marketing campaigns that resonate with the right audience for your locale. The travel experience is enriched through collaboration, making it vital to synchronize marketing efforts with industry stakeholders and travel affiliates in your region to drive a real economic uplift in your communities. A delighted traveler acts as your strongest promoter, so it is important to share your destination’s authentic narrative by nurturing connections with both residents and tourists who add to its unique character. Seek out and securely acquire the rights to authentic images and videos shared by individuals about your destination, and leverage these across all marketing channels. Moreover, simplify content and distribution from your collaborators, ensure brand consistency, and gather immediate feedback, all facilitated through a unified platform tailored for destination marketing organizations at both state and national levels. This comprehensive strategy not only broadens your outreach but also fosters deeper community involvement and support, ultimately leading to a more vibrant tourism ecosystem. Engaging with your audience in genuine ways will further solidify their connection to your destination.
Integrations Supported
Buffer
Slack
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CustomerStories
Date Founded
2018
Company Location
United States
Company Website
customerstories.net
Company Facts
Organization Name
CrowdRiff
Date Founded
2012
Company Location
Canada
Company Website
crowdriff.com
Categories and Features
Categories and Features
Content Marketing
Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management