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What is CustomerStories?

Customer experiences serve as the most persuasive type of marketing content, effectively opening doors to new business opportunities. When individuals are in search of solutions or products, they are more inclined to trust the experiences of other customers over conventional marketing or sales messages. An impressive 92% of enterprise buyers acknowledge that customer narratives play a crucial role in shaping their purchasing choices. Furthermore, the probability of completing a purchase increases by 32% for buyers who encounter a customer story during their decision-making process. Customers who have shared their experiences publicly are often more enthusiastic advocates for those products. To maximize the impact of these narratives, a robust platform can be designed to collect and showcase contributions from customers, partners, and employees who have influenced the brand's success. This system should also enable the smooth dissemination of customer stories across various digital channels, ensuring that potential buyers remain engaged throughout their purchasing journey. In addition, utilizing advanced metrics can effectively illustrate the program's return on investment by connecting revenue to specific deals, stories, products, and media outlets, thereby refining the overall marketing approach. Ultimately, cultivating a diverse array of customer stories not only enhances credibility but also fosters a dedicated community of advocates who passionately support the brand, inviting even more potential customers to join in. This ongoing engagement can lead to a lasting impact on brand loyalty and overall market presence.

What is CrowdRiff?

Visual storytelling emerges as the premier strategy for effectively showcasing your destination. By weaving together the varied perspectives of locals, visitors, and partners, you can create marketing campaigns that resonate with the right audience for your locale. The travel experience is enriched through collaboration, making it vital to synchronize marketing efforts with industry stakeholders and travel affiliates in your region to drive a real economic uplift in your communities. A delighted traveler acts as your strongest promoter, so it is important to share your destination’s authentic narrative by nurturing connections with both residents and tourists who add to its unique character. Seek out and securely acquire the rights to authentic images and videos shared by individuals about your destination, and leverage these across all marketing channels. Moreover, simplify content and distribution from your collaborators, ensure brand consistency, and gather immediate feedback, all facilitated through a unified platform tailored for destination marketing organizations at both state and national levels. This comprehensive strategy not only broadens your outreach but also fosters deeper community involvement and support, ultimately leading to a more vibrant tourism ecosystem. Engaging with your audience in genuine ways will further solidify their connection to your destination.

Media

Media

Integrations Supported

Buffer
Slack
WordPress

Integrations Supported

Buffer
Slack
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CustomerStories

Date Founded

2018

Company Location

United States

Company Website

customerstories.net

Company Facts

Organization Name

CrowdRiff

Date Founded

2012

Company Location

Canada

Company Website

crowdriff.com

Categories and Features

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

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