MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
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Walls.io
Picture a space where you can gather and organize content produced by yourself or your audience across various platforms, then showcase it elegantly on screens or your website.
With the Walls.io social aggregator tool, you can gather and highlight the finest posts, images, or videos from platforms like Twitter, Instagram, Facebook, YouTube, Flickr, Tumblr, Pinterest, Vimeo, Reddit, and RSS, along with the option to upload your own content.
Additionally, you can extend beyond traditional social media, allowing your audience to contribute content directly to the display without needing to post it on their social accounts.
This innovative approach not only enhances your brand's narrative but also boosts conversions and fosters a more engaged community.
Walls.io social media walls can be utilized at events, retail locations, hotels, restaurants, and offices, making them perfect for hashtag campaigns and even allowing for embedding on your website.
Moreover, we prioritize your privacy and compliance by adhering to GDPR regulations and utilizing only official APIs.
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REVIEWS.io
Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.
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