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What is Cyara?

The Cyara CX Assurance Platform, recognized with multiple awards, assists organizations in enhancing the quality and development of customer experiences across various digital and voice channels while guaranteeing smooth customer journeys. It facilitates every stage of the software development lifecycle related to customer experience, encompassing aspects such as design, functional testing, regression testing, load testing, production monitoring, and user acceptance testing. By adopting a customer-centric testing approach, we help uncover potential issues that may affect the customer experience throughout the entire technology infrastructure. This comprehensive methodology ensures that businesses can address concerns proactively, ultimately leading to greater customer satisfaction and loyalty.

What is Avo Assure?

The Avo Quality Automation System is recognized globally as the leading solution for smart, resilient, and efficient automation, freeing people from monotonous tasks and enabling them to engage in more fulfilling activities. Avo Assure enhances quality assurance, transcending conventional software testing tools without necessitating coding skills, and is both highly intelligent and application-agnostic. It empowers users to automatically generate test automation for various platforms, including web, mobile, desktop, ERP systems, and mainframes, all without any coding knowledge. With access to over 1400 prebuilt keywords, users can quickly and effectively create test cases. The introduction of an innovative mind map feature in test automation allows users to easily visualize their testing environments. Furthermore, the system supports rapid updates and improvements to test scenarios, which expands coverage while significantly reducing maintenance efforts. As applications undergo changes, Avo Assure aids in minimizing errors during updates, ensuring a smooth and efficient testing process. All in all, Avo Assure is transforming the quality assurance automation landscape, making it more user-friendly and efficient for everyone involved. This transformation promises to enhance productivity and accuracy in testing practices across various industries.

Media

Media

Integrations Supported

SAP Store

Integrations Supported

SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cyara

Date Founded

2006

Company Location

United States

Company Website

cyara.com

Company Facts

Organization Name

Avo Automation

Date Founded

2015

Company Location

United States

Company Website

avoautomation.ai/wp-content/uploads/2021/09/Assure-product-data-sheet_final.pdf

Categories and Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Categories and Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

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