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What is CyberFacility?

Our objective is to thoroughly understand the nuances of market research. We provide tailored services that cater specifically to the distinct requirements of your project, offering creative solutions that you might not have previously considered, facilitated through both telephone and web-based technologies to boost the effectiveness of your study. Civicom features its proprietary global audio conferencing technology platform, which is exclusively developed and supported for the advantage of our clients and customers. Unlike other firms that depend on external audio service providers, we maintain complete oversight of the quality of your audio experience. Our experienced technicians are adept at managing every facet of your in-depth interviews and focus groups, which includes performing technical checks, updating webcam trackers to keep you aware of ongoing activities, preparing all participants for discussions, and promptly addressing any technical challenges that may arise during sessions. Moreover, our dedication to client satisfaction motivates us to perpetually enhance our services and adapt to the changing demands of the market, ensuring that we remain at the forefront of innovation and excellence in our field. We strive to forge lasting partnerships with our clients through consistent communication and support throughout the entire research process.

What is Amplitude Research Solutions?

Amplitude Research® excels in providing high-quality mail, telephone, and online survey research specifically designed for consumer and B2B market needs, including evaluations of employee job satisfaction as well as diverse customer satisfaction, loyalty, and feedback surveys. Our extensive range of research services covers everything from designing questionnaires and programming surveys to overseeing survey execution, analyzing collected data, and producing detailed reports. By applying industry best practices throughout the survey research process, Amplitude Research utilizes the most efficient online techniques for investigating consumer and B2B markets, conducting employee evaluations, and gathering customer feedback. Each project benefits from the guidance of an experienced project manager who works closely with our clients to ensure tailored service, quick responses, and expert oversight of programming and survey management. This careful approach not only guarantees meticulous attention to detail but also empowers our clients with actionable insights that can enhance their strategic decision-making. In this way, we strive to foster a partnership with our clients that goes beyond mere data collection to deliver lasting value.

Media

Media

Integrations Supported

Integrations Supported

Maropost Marketing Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Civicom

Company Location

United States

Company Website

www.civicommrs.com/idis-and-focus-groups/

Company Facts

Organization Name

Amplitude Research

Date Founded

2002

Company Location

United States

Company Website

www.amplituderesearch.com

Categories and Features

Market Research

Not specified

Categories and Features

Employee Survey

Not specified

Market Research

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library

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