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What is DAS Technology?

DAS Technology presents a cutting-edge Customer Data and Experience Platform (CDXP) that harnesses artificial intelligence to empower automotive retailers in improving lead response times, elevating customer engagement, and maximizing revenue through integrated data and automation. This platform merges sales, service, and retention data into a patented system that evolves based on results, adapting strategies automatically without requiring manual input or constant dashboard monitoring. By delivering swift responses to online leads in just seconds, it incorporates multi-vehicle quotes and fosters long-term customer relationships through nurturing strategies, while its omnichannel messaging features facilitate customized communication via email, text, chat, video, and social media. Specifically engineered to manage a large segment of the automotive customer journey, the platform captures various touchpoints from the initial research stage through to ownership, and it flawlessly integrates with dealership CRMs and other marketing tools to maintain a unified data framework. This holistic methodology not only simplifies operational processes but also significantly enhances the customer experience, ultimately leading to improved results for automotive retailers, paving the way for sustained business growth. Such innovative technology marks a notable advancement in the automotive industry's approach to customer relationship management.

What is CitNow?

Custom digital communication is essential for bridging the gap between online and offline customer experiences, and we take pride in providing this service. Our app-based platform supports every stage of the customer journey, offering a secure and compliant solution that builds trust, transparency, and lasting relationships. By leveraging personalized video, automotive retailers can effectively narrow the divide between digital and physical interactions, forging strong emotional connections with their clients. In an era where customers primarily engage, research, and make purchases online, tailored automotive videos paired with intelligent imaging create a bespoke buying experience while establishing a direct line to the retailer. Whether you're in the market for a new vehicle or looking to service your current one, the retailer can connect with you via a personalized video highlighting your vehicle of interest, significantly enriching the overall customer interaction. This cutting-edge strategy not only streamlines the purchasing process but also highlights the critical role of a personal touch in contemporary retail, ensuring that customers feel valued and understood throughout their journey. Ultimately, this innovative approach fosters a deeper sense of loyalty and satisfaction among customers.

Media

Media

Integrations Supported

Amazon
AutoPoint
Autosoft
CDK Global
Dealertrack DMS
ERA-IGNITE
Facebook
Google
Microsoft 365
ProMAX Platform
Tekion
TikTok
VinSolutions Connect CRM

Integrations Supported

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

DAS Technology

Date Founded

2007

Company Location

United States

Company Website

dastechnology.com

Company Facts

Organization Name

CitNOW

Date Founded

2006

Company Location

United Kingdom

Company Website

www.citnow.com

Categories and Features

Auto Dealer

Not specified

Categories and Features

Auto Dealer

Contact Database
Customer Database
Document Management
Inventory Management
New Car Dealer
New Car Lot
Online Inventory
Sales Management
Service Department
Used Car Lot
Website Integration

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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