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What is Darwin CX?
At Darwin CX, we place a strong emphasis on enhancing the customer experience as the core of our operations. Our platform is carefully designed to be the vital toolkit for businesses that are succeeding in the subscription economy, empowering them to innovate and grow effectively. It serves as a centralized hub for obtaining real-time customer insights, managing campaigns, overseeing fulfillment, conducting financial reporting, and a wide array of additional functionalities. By adeptly addressing churn, we facilitate faster turnaround times for our clients. When organizations prioritize their customers' journeys, they naturally evolve with them, which translates to greater growth, improved retention rates, and an extended lifetime value for each customer relationship. As market demands shift, we are positioned to assist you in navigating this evolution. Our comprehensive portal, DCX Core, provides a complete view of consumer behavior, supported by real-time data that can be transformed into customized campaigns. With DCX Core, all critical areas such as fulfillment, customer service, marketing efforts, eCommerce, reporting, and analytics are seamlessly integrated within one platform. Although evolution can be a slow and complex process, implementing your strategy and advancing your business can indeed be straightforward and efficient. Allow us to ease that journey and support your success. Furthermore, we strive to be your partner in adapting to the ever-changing landscape of customer expectations.
What is 10Duke Enterprise?
10Duke Enterprise provides a versatile and cloud-based software licensing solution that allows software vendors to effortlessly configure, manage, and generate revenue from the licenses they offer to their clients.
By establishing a unified point of license management, 10Duke Enterprise effectively supports desktop applications, SaaS, mobile applications, APIs, virtual machines, and various devices.
This innovative platform is cloud-native, accommodates all licensing models, seamlessly integrates with CRM and e-commerce systems, features a built-in Customer Identity Management system, and is equipped to handle offline scenarios.
Both small to medium-sized businesses and Fortune 500 companies utilize 10Duke Enterprise, making it an ideal choice for organizations of any size.
The solution is favored by rapidly growing software vendors across diverse sectors, especially those offering desktop, SaaS, and mobile applications, as well as devices, APIs, and virtual machines.
Specifically tailored for dynamic software enterprises aiming to enhance their licensing processes while reducing friction, 10Duke Enterprise delivers numerous benefits, including a significant reduction in internal licensing administration costs by up to 70%.
Furthermore, it enhances customer experiences by streamlining product trials and access, provides insights into customer usage patterns to help boost license sales, and mitigates revenue losses through a real-time licensing and access control framework.
Additionally, the solution offers robust integration capabilities with third-party systems such as CRM and e-commerce platforms, ensuring a comprehensive approach to license management.
Integrations Supported
Adyen
Braintree
Digital River
FastSpring
HubSpot CRM
HubSpot Customer Platform
Leaky Paywall
Microsoft Dynamics 365
NetSuite
Paddle
Integrations Supported
Adyen
Braintree
Digital River
FastSpring
HubSpot CRM
HubSpot Customer Platform
Leaky Paywall
Microsoft Dynamics 365
NetSuite
Paddle
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$999/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Darwin CX
Date Founded
2017
Company Location
Canada
Company Website
darwin.cx/
Company Facts
Organization Name
10Duke
Date Founded
2007
Company Location
United Kingdom
Company Website
www.10duke.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Membership Management
Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
Categories and Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning
License Management
Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
User Provisioning and Governance
Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service