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What is Darwin CX?

At Darwin CX, we place a strong emphasis on enhancing the customer experience as the core of our operations. Our platform is carefully designed to be the vital toolkit for businesses that are succeeding in the subscription economy, empowering them to innovate and grow effectively. It serves as a centralized hub for obtaining real-time customer insights, managing campaigns, overseeing fulfillment, conducting financial reporting, and a wide array of additional functionalities. By adeptly addressing churn, we facilitate faster turnaround times for our clients. When organizations prioritize their customers' journeys, they naturally evolve with them, which translates to greater growth, improved retention rates, and an extended lifetime value for each customer relationship. As market demands shift, we are positioned to assist you in navigating this evolution. Our comprehensive portal, DCX Core, provides a complete view of consumer behavior, supported by real-time data that can be transformed into customized campaigns. With DCX Core, all critical areas such as fulfillment, customer service, marketing efforts, eCommerce, reporting, and analytics are seamlessly integrated within one platform. Although evolution can be a slow and complex process, implementing your strategy and advancing your business can indeed be straightforward and efficient. Allow us to ease that journey and support your success. Furthermore, we strive to be your partner in adapting to the ever-changing landscape of customer expectations.

What is ADP Next Gen HCM?

The employment landscape is changing at a swift pace. ADP® has introduced Next Gen HCM, a comprehensive solution that combines advanced cloud technology, data-driven insights, and extensive expertise in HCM to create a flexible platform that not only supports your business but also evolves with it. Assemble the ideal teams by sourcing top talent from diverse departments, regions, and countries. Provide employees with customized tools that inspire them and boost their productivity. Effortlessly navigate complex global compliance issues with proficiency. Make well-informed decisions based on timely, accurate, and trustworthy workforce data. Equip your workforce with technology that is built to scale and adapt to your shifting needs. What milestones can your organization achieve through Next Gen HCM? Benefit from authentic data, actionable insights, and adaptable technology that fosters dynamic teams aligned with your objectives while ensuring global compliance. Reach out to an ADP representative to discuss your unique challenges and requirements, and discover the most effective solution tailored to your business, paving the way for a successful future. With the right tools and support, your organization can thrive in an ever-evolving environment.

Media

Media

Integrations Supported

7shifts
Aloha EPOS
CloudApper AI TimeClock
Clover
Deputy
Docufree
Flock
Infor CRM
JazzHR
Lightspeed Restaurant
Microsoft Teams
Pingboard
PlanSource
Replicon
Sage Intacct
Sapling
When I Work
Workday Extend
Xero
airSlate SignNow

Integrations Supported

7shifts
Aloha EPOS
CloudApper AI TimeClock
Clover
Deputy
Docufree
Flock
Infor CRM
JazzHR
Lightspeed Restaurant
Microsoft Teams
Pingboard
PlanSource
Replicon
Sage Intacct
Sapling
When I Work
Workday Extend
Xero
airSlate SignNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Darwin CX

Date Founded

2017

Company Location

Canada

Company Website

darwin.cx/

Company Facts

Organization Name

ADP

Date Founded

1949

Company Location

United States

Company Website

www.adp.com/what-we-offer/products/next-gen-hcm.aspx

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Membership Management

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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