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Partnering with DashLX enables us to propel product innovation, improve customer engagement, and extract significant insights. The data collected from our daily activities is transformed into digital formats, resulting in deep analysis and value creation for both users and brands. By accessing the digital representation of people's everyday habits, environments, and situations—sourced through GPS technology and wearable devices—we can deliver meaningful contributions to innovation while bolstering customer loyalty. The essential information for creating groundbreaking ideas and fostering enduring customer relationships is readily available. Engaged consumers willingly share their interactions with brands and companies, which helps shape and enhance the products and experiences they seek. We accurately capture activity details, patterns, and diverse factors while uncovering insights and trends influenced by climatic conditions and geographical locations. This method allows us to effectively cater to the highly personalized needs and preferences of consumers. Additionally, we consolidate and synchronize user data from multiple channels, ensuring that it is organized, enriched, and contextualized for maximum utility. Ultimately, this comprehensive approach not only deepens our understanding of consumer behavior but also informs strategic decisions that pave the way for future innovations, creating a cycle of continuous improvement. Such collaboration and data-driven insights position us to stay ahead in an ever-evolving market landscape.
What is Affect Lab?
A consumer insights platform centered on technology, designed specifically for Insights teams, facilitates the mapping of insights across a range of media, digital platforms, and shopper engagements, which in turn helps in crafting emotionally impactful customer experiences while refining the customer journey to increase conversions and collect data related to emotions, attention, engagement, and visibility. Additionally, it acts as a resource for usability testing and analytics for UX teams, allowing them to measure user focus, interaction, and emotional responses as users navigate their experiences, while also enabling the evaluation of prototypes, mockups, websites, applications, and chatbots to identify vital UI elements that capture consumer interest, ultimately resulting in user experiences that are emotionally refined and boost conversion rates. Moreover, the platform harnesses Emotion Insights to develop enhanced customer experiences, employing Facial Coding APIs to evaluate emotional reactions at scale, including single and multi-face emotion recognition in everyday environments, along with recorded video emotion assessments. It also supports the testing of various stimuli across multiple formats and channels, such as videos, print ads, planograms, packaging designs, websites, mobile apps, and chatbots, ensuring an exhaustive analysis of emotional feedback. By employing this comprehensive method, brands can effectively establish a profound emotional connection with their audience, which is essential for nurturing loyalty and sustaining long-term engagement. This innovative approach not only captures vital consumer behavior insights but also drives strategic improvements in marketing and product development.
Integrations Supported
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
$500 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DashLX
Company Location
United States
Company Website
www.dashlx.com
Company Facts
Organization Name
Affect Lab
Date Founded
2016
Company Location
India
Company Website
affectlab.io
Categories and Features
Categories and Features
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription